Cecelia Health is a virtualfirst provider organization delivering integrated care to patients across all chronic disease risk profiles. We address critical care gaps reduce variability in care and improve medication and device adherence. Our virtual specialty care solution delivers the optimal mix of clinical interventions with digital touchpoints. We offer a comprehensive suite of synchronous and asynchronous disease management capabilities including remote clinical support device training remote patient monitoring and telemedicine delivered via a national network of specialty providers. We complement our virtual care capabilities with robust data and analytics that deliver meaningful insights to our partners.
What Youll Do:
The Certified Diabetes Care and Education Specialist (CDCES) will work directly with patients to provide diabetes education and support with the goal of improving adherence and health outcomes. This remote position is responsible for consistently meeting program metrics while also meeting quality requirements. The CDCES position is a parttime and independent contractor role.
Primary Responsibilities:
Provide diabetes education support to patients with the goal of improving adherence and health outcomes
Quickly establish rapport and therapeutic alliances via phone with a diverse population of patients
Produce behavior change among patients using motivational interviewing techniques.
Present online webinars
Consistently meet call metrics while also meeting quality requirements
Other duties as assigned
Requirements and Experience:
Must have a current certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE)
Must be fluent in Spanish.
Proven experience utilizing motivational interviewing to provide positive behavior change
Demonstrated ability to receive constructive feedback and then incorporate it into patient calls to drive performance
Must have a home office for private patient conversation along with highspeed internet
Able to work independently and manage time efficiently
Must be comfortable utilizing advanced technology (Electronic Medical Records Microsoft Office scripting applications device data etc.
Demonstrated ability to recognize patient needs and adapt communication techniques to best serve a diverse patient population
Must have a flexible schedule and be able to commit to a minimum of 20 hours per week to accommodate patients
Cannot hold fulltime employment elsewhere.
Cecelia Health does not discriminate in employment or applications for employment based on an applicants sex race color religion sexual orientation national origin ancestry service in the armed forces of the United States disability or any other protected classification as outlined by Federal State or local laws.
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