Property Manager - Retail
Property Manager - Retail
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
When you join Hines you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
This position reports to the General Manager and manages the daytoday shopping center operations including security maintenance/janitorial functions tenant/shopping center construction producing maximum results and best value assuring a comfortable clean safe environment for retailers and customers while increasing the value of the center. Responsibilities include but are not limited to:
Direct activities of various operations departments and/or contractors to maintain/improve the physical appearance and functional capability of the property.
Supervise staff in the overall maintenance and security of the shopping center.
Ensure implementation of and ongoing training and compliance with Risk Management Emergency Preparedness Environmental Programs Preventive Maintenance and other programs as developed and/or assigned by General Manager.
Maintain ethical professional and courteous relations with contractors and tenants.
Inspect property on a regular basis noting and implementing correction of all deficiencies.
Identify opportunities for greater efficiency and productivity research and recommend alternative actions as appropriate.
Weekly status reports with General Manager.
Collaborate on market leading events and activities to ensure one of the most experiential environments in the industry.
Collaborate on specialty leasing events and activations to ensure alignment with the financial goals of ownership.
Cultivate relationships across departments and business functions in order to foster effective teamwork.
Assume additional responsibilities as delegated by General Manager.
Work closely with center architect and subsequently as tenant coordinator as it relates to tenant construction major repairs and capital improvements.
Review fully executed lease documents with leasing to understand scope of tenant and landlord work ensuring that lease agreement parameters are followed.
Maintain detailed construction files for all construction projects.
Provide primary liaison services between tenants contractors architects inspectors and local officials.
Ensure that construction projects remain on schedule and that tenants are open for business and operational as per the lease agreement.
Assist management with the annual expense budget for all operating departments resulting in annual expenditures at or less than budgeted.
Maintain and competitively bid service contracts.
Ensure expenditures are charged appropriately.
Input and suggest items for annual operating and capital budgets securing bids as requested.
Assist in managing fiscal activities of the property including but not limited to financial planning development of budget and owner relations.
Develop recommend and implement operations programs that contribute to overall profitability safety and productivity of the shopping center.
Participate in the development and implementation of the annual goals and objectives
Provide effective and regular communication with retailers throughout the property contracted service providers and other property functions.
Maintain a professional collaborative cooperative and serviceoriented relationship with employees tenants and contractors.
Assist in responding to tenant and customer inquiries complaints or suggestions
Effectively communicate with tenants shopping center policies and procedures and notify tenants when not in compliance.
Perform as a team member with all employees.
Comply with all company and regional policies.
Qualifications
Minimum Requirements include:
Bachelors degree in business administration or related field from an accredited institution.
Three or more years of mixeduse management experience with an emphasis in retail.
P&L responsibility and budgetary experience required.
Interact with employees visitors and contractors with poise and diplomacy.
Ability to maintain a calm demeanor in emergencies.
Compose business letters expositions summaries and reports using proper format punctuation grammar diction and style.
Ability to speak before an audience with confidence using appropriate communication skills/style.
Demonstrate strong initiative and customer service orientation.
Assist in maintaining a cooperative working atmosphere among staff.
Proficiency in Microsoft Office software.
Meet the highest attendance and punctuality requirements.
Visually inspect buildings including the garage and tunnels.
Climb up and down stairs and ladders for inspections and emergency procedure practice or implementation.
Physically withstand long working hours.
Detect emergency alarms auditory and/or visual.
Closing
At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living office retail mixeduse logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.
Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Required Experience:
Manager
Employment Type
Unclear
