Box Office AttendantPart-time Pan American Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Under supervision of Box Office Manager and Assistant Box Office Manager responsible for ticket sales and customer service for all ticketed events at Pan American Center at New Mexico State University.

This role will pay an hourly wage of $15.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also OVG provides parttime seasonal and internship employees with one hour of accrued paid leave per 30 hours worked up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Pan American Center is multipurpose arena in Las Cruces New Mexico located on the campus of New Mexico State University. The arena has a current seating capacity of 12515 people. The arena serves as home of the New Mexico State Aggies Mens and Womens Basketball and Womans Volleyball Teams.

• Know and understand the operations of the Paciolan ticketing system
• Familiarize yourself with each event (ticket prices discounts restrictions reserved or general admission seatingetc.
• Know and understand seating charts and configurations of the DLTCC
• Perform transactionsfor all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world class customer service
• Operate phone and address call in patrons requestsforinformation
• Reconcile all moniesreceived from ticketsales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

• Ability to multitask in a fastpaced environment
• Familiarity with Windows based computers
• Possess excellent customerservice skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours including but not limited to working early mornings nights weekends and holidaysin addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skillsin the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problemsolving skills

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.