Rooms Manager In Training Ultimate Leaders Program
Rooms Manager In Training Ultimate Leaders Program
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Job Description
Who we are
Our Hotels
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
Hotel
The Beverly Hills Hotel
Division & Department
Rooms Guest Relations
Job Title
Rooms Manager In Training (Ultimate Leaders Program)
Contract Type
Apprentice
Contract Duration
12 Months
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Manager In Training you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll get
As a Rooms Manager in Training at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stay once a year at each hotel! (Subject to availability and seniority terms)
50 off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
Competitive retirement scheme
As a Rooms Manager in Training at The Beverly Hills Hotel your compensation will be $28.12 per hour.
What youll do
Youll love what you do and take pride in delighting our guests:
A day in the life of our ManagersInTraining it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our ManagersInTraining accomplish would be lengthy but the list below is essential to know.
Our ManagersInTraining are entrusted with comprehension of structure roles and responsibilities within the departments they are leading knowledge and understanding of departmental operating standards during their day. This will include daily demonstration of competency in creating departmental schedules managing payroll reporting and forecasting operational requirements to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests specific room preferences and even special occasions. Most of these requests are fulfilled by our ManagersInTraining.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our ManagersInTraining are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our ManagersInTraining must communicate with other departments and extended hotel team in order to ensure the alignment remains. The ultimate goal is for our ManagersInTraining to deliver exceptional guest service and work independently.
They also must provide their own housing and transportation to and from work and possess intermediate knowledge of the following computer software programs: Word Excel PowerPoint and Outlook. They must also possess current authorization to work in the United States on a fulltime basis. Must have completed degree one of the following areas within one year of program: hospitality human resources sales & marketing food & beverage business administration. Must be at least 21 years of age prior to the program start date.
The items shared are essential however to ensure consistency our ManagersInTraining are provided with specifics on how we care for their department and our hotel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend stoop crouch use hand finger and wrist dexterity. The employee must regularly lift and/or move up to 15 pounds.
What youll bring
All of our employees are ambassadors of our Vision Values and culture. Our ManagersInTraining do this with all they do.
English is the primary language used in our hotel. Our ManagersInTraining must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our ManagersInTraining are our biggest champions of this.
Our hotels operate nonstop this require flexibility from everyone on the team.
Job Location
USA
Location
Required Experience:
Manager
Employment Type
Trainee
