Guest Service Supervisor
Guest Service Supervisor
Posted on :
16-03-2025
Employer Active
1 Vacancy
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Job Description
Description
We are seeking a Front Office Supervisor (or Duty Manager) which can be FT or PT.
Position Summary:
- Supervise the front office team supporting them with general operational tasks
- Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations
- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries engage and inspire guests through each guest experience
- Build and strengthen relationships with existing and new customers to enable future bookings
- Take guest reservations and perform cash handling & credit card responsibilities
- Oversee service standards whilst identifying and implementing improvement initiatives
- Be a cultural innovator by providing motivation and support to ourfront office staff
- Plan and execute team building activities so associates feel part of the global tribe
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar supervisory role
- Working rights in Australia
- Flexible to work across a 7 day roster
- Selfmotivated driven and energized in a fastpaced environment
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
AC Hotel is part of Marriott Internationals Select Stays portfolio which has committed to putting people first for 90 years. Apply now!
Required Experience:
Manager
Employment Type
Full-Time
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