Production Support Engineer

This role is responsible for the management of both PreTrade and PostTrade production application systems ensuring their smooth operation and optimal performance. The successful candidate will be primarily responsible for software deployment and managing the production environment. Additionally they will actively participate in associated project work related to the applications they support. This collaborative effort involves working closely with global development teams the QA team Infrastructure Technology and portfolio managers.

The ideal candidate for this position is a bright and motivated selfstarter capable of effectively multitasking in a highpressure environment. They will play a crucial role in the organizations production engineering support team which focuses on utilizing automation tools to streamline processes and manage a larger enterprise footprint.

The production engineering support employs a combination of inhouse and industrystandard tools for configuration and application deployment solutions and provides significant valueadd by ensuring the delivery of highquality software in a timely manner. Their expertise and efforts contribute to maintaining the overall quality and stability of the software solutions.

Principal Responsibilities

• In this role the individual is expected to become a subject matter expert for the Trading Services applications in the region

• Support and monitor the production environment

• Build working relationships with trading groups Middle Office and Back Office teams and be the primary contact in the region for any issue escalations

• Liaise with various Development teams globally to coordinate and participate in software/new version releases.

• Work with global counterparts to provide seamless global coverage

• Solve technical applicationrelated issues independently where possible or leveraging teammates as necessary

• Manage communications to the trading staff and internal stakeholders regarding issue/resolution

• Uplift environment management tools to reduce risk and streamline efficiency of Support team

• Assist with automating processes to achieve efficiency and streamlined trade support

• Document and create new knowledge base to provide the most effective solutions to various issues

Qualifications/Skills Required

• Candidates must have a minimum of a Bachelors Degree or higher (preferably in a computer science related subject)

• Experience with SQL Linux Python and scripting technologies

• Equity or Equity derivatives Fixed Income FX or Credit derivatives product knowledge 2 years)

• Experience with REST API docker kdb/q redis realtime database and task scheduler is huge plus

• Experience with version control systems (GIT a plus)

• Good team player with a strong willingness to participate and help others

• Support orientated; able to manage traders expectations and follow up accordingly

• Able to prioritize in a fast moving high pressure constantly changing environment; good sense of urgency

• Strong communication skills

Millennium pays a total compensation package which includes a base salary discretionary performance bonus and a comprehensive benefits package. The estimated base salary range for this position is $100000 to $175000 which is specific to New York and may change in the future. When finalizing an offer we take into consideration an individuals experience level and the qualifications they bring to the role to formulate a competitive total compensation package.