Quality Analyst
Quality Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY
Transmit information or documents using a computer. Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness. Exchange information with other employees using electronic devices (e.g. pagers and twoway radios email). Enter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files reservations and answer inquiries from guests. Operate standard office equipment other than computers.
Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or costsavings. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Employment Type
Full-Time
