Housekeeping Supervisor - Embassy Suites by Hilton DC Convention Center
Housekeeping Supervisor - Embassy Suites by Hilton DC Convention Center
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Job Description
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Embassy Suites by Hilton DC Convention Center is looking for a Housekeeping Supervisor to join their dynamic Housekeeping Team! Set in the city center this 384 suites property is two blocks from the Washington Convention Center. Downtowns National Mall home to the White House Washington Monument and Lincoln Memorial is a mile away.
The ideal candidate will possess min. 1 year of supervisory experience and Housekeeping experience. We are looking for a teamplayer with excellent communication skills and a desire to grow in their career within the Housekeeping department and company.
Shift Pattern: AM MID and PM shifts staring as early as 6.30AM and ending as late as 10.30PM with weekends and holidays flexibility as needed.
Salary: $29.28 $33.28 per hour based on experience.
Medical Insurance Coverage Available for you and your family.
The Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 Worlds Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- BestinClass Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education: Access to a wide variety of educational credentials (ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Housekeeping Supervisor you would be responsible for leading training and supervising Room Attendants and Housepersons in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Lead train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assess inventory of assign for cleaning and inspect rooms
- Verify and report status and/or discrepancies of rooms
- Monitor payroll reports work schedules lost and found program stock rooms and carts and designated inventories
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Perform Room Attendant and/or Houseperson duties as needed
- Assist in performance evaluations of Room Attendants and Housepersons as needed
- Respond to special guest requests in a timely friendly and efficient manner
Required Experience:
Manager
Employment Type
Full-Time
