Front Desk Night Audit Agent - Hilton Garden Inn Morgantown
Front Desk Night Audit Agent - Hilton Garden Inn Morgantown
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Job Description
The Hilton Garden Inn ofMorgantown WV is conveniently located in the Suncrest Towne Centre just steps from shopping and dining. It is also just minutes away from Ruby Memorial Hospital West Virginia UniversityMountaineer Field and the WVU Coliseum. Come join our fantastic team!
Taylor Hospitality is looking to hire a Full Time Front Desk Night Auditor to work at the newly renovated Hilton Garden Inn in Morgantown WV!
Compensation: $13.00 $15.00 per hour
Responsibilities:
- Deliver exceptional experiences for our guests
- Be Cheerful Outgoing and Happy to our guests...if you are smiling they are smiling!
- Monitor guest accounts and post charges
- Reconcile guest charges through the night audit process
- Register guests and assign them a guest room
- Compute bills and collect payments from guests
- Make and confirm reservations over the phone and online
- Answer the phone and operate the telephone switchboard
- Maintain responsibility for safekeeping and issuance of keys
- Be informed of all events taking place at the hotel on a daily basis
- Greet and welcome all guests in a professional and hospitable manner
- Review accounts and charges with guests during the checkout process
- Issue room keys and help guests transport their luggage to their rooms
- Perform other duties as assigned
- Ultimately you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Qualifications:
- Previous front desk experience preferred.
- High School Diploma/GED
- Excellent verbal and written communication skills
- Adaptability
- Ability to stand/sit for 8 hrs length of time
- Ability to lift 30 lbs.
- Ability to bend frequently during a shift
- Ability to read write understand and speak English
- Ability to work 11 pm to 7 am.
Additional Information: Please be aware that this job description does not provide a comprehensive list of all activities duties or responsibilities required for this position. To ensure thorough training in all aspects of the role we will provide Standard Operating Procedures Training Checklists and Departmental Handbooks. It is important to note that duties obligations and activities may be subject to change with or without prior notice. We are committed to making reasonable accommodations to enable individuals with disabilities to fulfill the essential functions of the position. Furthermore we take pride in being Equal Employment Opportunity companies and affirmative action employers. We maintain a workplace that promotes equal employment opportunity regardless of race religion sex national origin sexual orientation age citizenship marital status or disability.
About the Company: Up to Par Management Taylor Hospitality is a leading club and hospitality management company specializing in golf country club and hospitality operations. Up to Par Management Taylor Hospitality is a forwardthinking organization that offers growth opportunities for partner clubs and team members. Our mission is to drive success for our clubs and hotels by continuously improving operations with unparalleled . We prioritize financial discipline safety community involvement and environmental stewardship to foster innovation for our customers. Join us in an engaging and dynamic environment that challenges and rewards our talented associates.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
