Receptionist
Receptionist
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Job Description
The Receptionist is responsible for maintaining operations at the front desk including answering incoming calls directing calls to appropriate associates and greeting visitors. The position serves as frontline security including monitoring badge access and issuance. Will monitor site cameras for suspicious activities and report it to facilities site management.
Responsibilities
- Welcome onsite visitors to determine nature of business and announce visitors to appropriate personnel. Monitor visitor access and issue visitor badges as required. Receive incoming subpoenas and alert appropriate personnel of their arrival. Maintain accurate visitor calendar(s) and keep daily log(s) of all badges issued and/or returned.
- Answer incoming telephone calls determining nature of calls and forwarding to appropriate personnel or take message routing that to appropriate personnel. Retrieve messages from the main Company voicemail and forward to appropriate personnel.
- Continuously monitor security cameras and door alarms for suspicious activity and act when noted. Maintain security log.
- Perform basic administrative duties including copying faxing data entry and filing.
- Complete daily and weekly audits of security badges and materials.
Education
Required: High School Diploma
Preferred: Associates in Office Management Security Public Relations or related field.
Language
Required: English
Preferred: Spanish
Experience
Required: 12 years previous experience as a receptionist or in customer service or related clerical role. Experience with Microsoft Office Suite tools (Word PowerPoint Excel). Excellent customer service and communication skills.
Preferred: Experience with monitoring cameras
If you are wondering why you should work for us here is something to help you decide:
Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.
Career Progression: Grow at MCM with paid training and development programs including our very own MCM Academy as well as a promotefromwithin philosophy.
Reward and Recognition: We are committed to honoring great results ranging from informal accolades to formal companywide awards and prizes like allinclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health plus fitness membership reimbursements weight watchers our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations up to US$ 2500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us were proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave new parent flex time and child backup care options.
Teambuilding: Enjoy experiences that inspire bonds with your colleagues through a wide range of companysponsored teambuilding events such as holiday celebrations and department outings.
WorkLife Balance: Enjoy paid and floating holidays as well as generous paidtimeoff.
Our compensation and benefits programs were created with an EmployeeFirst Approach focused on supporting developing and recognizing YOU. We offer a wide array of wellness and mental health initiatives support volunteerism and environmental efforts encourage employee education through leadership training skillbuilding and tuition reimbursements and always strive to provide promotion opportunities from within.
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas a collaborative spirit and a passion for attaining breakthrough results. If you are resultsdriven have a passion for helping others and thrive in an innovative environment this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation at .
Employment Type
Full-Time
