DescriptionIf you are a field service professional looking for an opportunity to grow Emerson has an exciting opportunity for you! In this role you will bring solutions to our customers across the US supporting our Rosemount Analytical product line. We are looking to you to be the expert in our products and the relationship with our customers. Are you seeking a new challenge and interested in working for a global industry leader If so we would love to hear from you!
In this Role Your Responsibilities Will Be:
- Perform demand and contract field services including emergency and scheduled maintenance to support our Analytical product installed base with a focus on Continuous Emissions Monitoring (CEMs) DeNOx Gas Purity and Combustion Control amongst others.
- Assist with Factory Checkout (FCO) customerwitnessed Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards.
- Consult with factory and service centers to deliver the right technical solutions and collaborate with Sales and Business Development Managers to design comprehensive solutions for customer needs.
- Support technical training and postsale service planning with customers to ensure effective and efficient use of our products.
- Develop and refine best practice procedures for the startup and troubleshooting of products proactively addressing and resolving customer product and application issues.
- Manage overhead travel and expenses in a fiscally responsible manner ensuring adherence to all safety quality and company rules and regulations to guarantee personal and workplace safety.
- Function as the strategic communication point between customers and the business in resolving warranty issues and drive organizational accountability with regular updates.
- Stay technically proficient on new products and enhancements within the Analytical and Detection product lines through selfstudy and factory training.
Who You Are:
You evaluate pros and cons risks and benefits of different solution options. You effectively communicate in various settings: oneonone small and large groups or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills knowledge or capabilities that can benefit business or personal performance.
For This Role You Will Need:
- Bachelors degree in electronics analyzers or a technical field
- Five 5 years of related experience
- Travel required up to 50 domestically
- Legal authorization to work in the United States
Preferred Qualifications that Set You Apart:
- Ten 10 years of related experience with Analytical Process Gas Systems
- Experience with Analytical Process Gas and Liquid applications such as Emissions Monitoring (CEMs) DeNOx Gas Purity and Combustion Control
- Experience with Sampling Handling Systems and Data Acquisition
- Understanding of Modbus protocol and network communications
Our Offer To You:
We recognize the importance of employee wellbeing and know that to do your best you must have flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program retirement savings plan tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes worklife balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
At Emerson we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our companys values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity Equity & Inclusion at Emerson.
Our training programs and initiatives focus on endtoend development from onboarding through senior leadership. We provide a wide range of development opportunities including facetoface and virtual training mentorship and coaching project management and onthejob training.
Required Experience:
Senior IC