Funding Operations Associate - Audit Support

The Role

This position will be responsible for the daily quality assurance project and reporting for Benefits Accounts Funding Operations. The ideal candidate will be primarily responsible for activities within Audit Support and secondary responsibilities related to Appeals and Exceptions and Loss of Funding initiatives.

This position will require working effectively in a team environment as well independent delivery of daily processes and large projects. The individual must be highly selfmotivated energetic and ready to contribute to a positive and inclusive team atmosphere. Applicants should have experience with selffunded medical plans their funding administration and reporting.

Responsibilities include but are not limited to:

• Partner with client auditors on preparatory audit duties such as client NDAs claims & operational reporting requests random sample claims pull access request and coordinating with Client Services as appropriate
• Provide direct support for employer requested audits by collecting data requirements for auditing and coordinating the appropriate access to requested data.
• Data reconciliation and audit support including financial data reporting and analysis
• Initiate regular meetings with account managers and attend employers meetings to review interpret and present performance and financial data in a manner designed to meet the needs of multiple stake holders within each employer.
• Provide TPA and employer onsite reconciliation and audit support as requested.
• Process participant exception request tickets through to resolution coordinating with Client Services as appropriate
• Work internal access requests for colleague lockouts and security access updates
• Drive excellence through process improvement initiatives and ensure proper processes and documentation are in place to cover all operational controls and gaps
• Participate in special projects and other duties as assigned

The Requirements

• Minimum 23 years of benefits operations and/or audit experience
• Familiarity and understanding of the Acclaim platform claim processing and quality assurance experience preferred
• Ability to work on assignments that are complex in nature where interpreting documentation and operational flows is required
• Experience managing projects with a high level of organization and planning skills ability to work the plans report out on progress and make recommendations to checkadjust the approach
• Strong verbal and written communication analytical/problem solving and organizational skills
• Strong sense of urgency ownership and accountability to drive tasks through completion
• Proven experience identifying process opportunities and efficiencies
• Must be a fast learner highly motivated adaptable flexible selfsufficient and able to produce quality results in an evolving fast paced environment
• The applicant must have advanced knowledge of data analysis and the use of business software including Microsoft Excel Power Point Word and the ability to use databases and other reporting tools

Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role.

Compensation
The base salary compensation range being offer for this role is $55000 $65000 USD per year. This role is also eligible for an annual shortterm incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) ShortTerm Disability LongTerm Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave)Paid Time Off(Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan 401k).

This role can be held remotely from any location in the United States.

Note: Employmentbased nonimmigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email .

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified