ArtTix Shift Supervisor part-time - Open Until Filled
ArtTix Shift Supervisor part-time - Open Until Filled
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1 Vacancy
Job Description
Job Description
A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.
What its like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy worklife balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Our community is more than a place; its our heart and service that brings us together.
We encourage worklife balance:
Working for Salt Lake County is more than just a paycheck. A career with us includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year.
Additional Benefits Include:
- Retirement options for hybrid pension/401(k) or 401(k) only with 10 employee contribution
- Medical coverage including a 100 countypaid premium option
- Dental and Vision coverage with coverage for adult designees
- Health Savings account with a county contribution of up to $1200 per year or Flexible Spending Account
- 100 countypaid LongTerm Disability and employeepaid ShortTerm Disability options
- Professional Development and professional membership fees paid
- Tuition Reimbursement
- Plus: Onsite medical clinic and gym; hospital insurance auto insurance and home insurance and discounts at County facilities.
For more benefits information Click HERE
JOB SUMMARY
Assists in supervising the daily operations and personnel of the Center for the Arts ArtTix ticket office and the monitoring of daily funds collected through ticket sales. Works with management and the IT department to ensure inhouse and internet daily ticket sales are operational.
MINIMUM QUALIFICATIONS
One 1 year of customer service experience and at least six 6 months of computerized ticketing experience.
Supervisory experience is preferred.
Arts and Culture Division Only:
Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
ESSENTIAL FUNCTIONS
- Participates in daily operation of CFA Division ticket offices at all hours.
- Supervises hires and trains all temporary ticket office personnel.
- Coordinates information between ArtTix management Event Management clients patrons and staff.
- Operates the ticket office during performances overseeing ticket sales and coordination information between client front of house staff and patrons.
- Enforces procedures necessary to ensure the safekeeping of ticket office receipts purchased tickets and the ticket office cash fund.
KNOWLEDGE SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event ticketing
Human resource management including recruitment interviewing hiring training evaluations and discipline
Standard accounting procedures
Public relations
Customer Service
ADA requirements
Teambuilding skills and techniques
Skills and Abilities to:
Supervise and organize staff
Interpret and implement written procedures and policies
Establish and maintain internal and external division relationships
Operate standard office equipment
Work with computer software related to job specific duties
Communicate effectively both verbally and in writing
Handle public contacts with discretion patience tact and courtesy
Make decisions under pressure
Assess ArtTix needs including making recommendations on staffing equipment and other program requirements
Relate and work with people from various backgrounds
Additional Information
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Must be able to sit for several hours while using a computer.
Light lifting required.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work flexible schedule including evenings weekends and holidays.
This position opening is for 30 hours per week.
Required Experience:
Manager
Employment Type
Part-Time
