Release of Information Specialist
Release of Information Specialist
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Job Description
Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and familyfriendly design. As the largest pediatric provider in the region with a 140year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Day (United States of America)Location
Job Description
General Summary:
Responsible for processing release or disclosure of requested Protected Health Information (PHI) according to Federal/State laws and regulations. Maintains confidentiality in all phases of release of Protected Health Information. Promotes positive customer relations through prompt and courteous service in this fastpaced high volume and customer focused environment.
Essential Job Functions:
Maintains uptodate knowledge of policies State & Federal laws and regulations governing disclosure of protected health information.
Performs all functions related to the release of information process including authorization validation entering request in computer systems processing and scanning of request. Ensures Release of Information requests are processed in compliance with all state law and federal privacy guidelines.
Liaisons with outsource company representatives to ensure processing of requests within required guidelines.
Notates on each request cover sheet the pertinent information needed for the Vendor to enter and process the request.
Organizes and prepares charts for copying.
Obtains requested information from clinic/departments prints needed information from other source systems and provides the information to Vendor for releases.
Processes/fulfills all emergency requests according to guidelines.
Reconciles all outstanding requests; fulfilling or canceling requests ensuring ROI computer systems are accurate and uptodate.
Communicates with requesters regarding the request process and also the validity/completeness of submitted authorization.
Daily communications with attorneys patients families 3rd party payers and Risk Management and department/clinic office staff to manage and fulfill requests.
Facilitates Accounting of Disclosure requests and Requests for Amendments according to HIPAA Privacy Policies.
Processes requests for Epic Patient Portal MyChart access. Provides account access/authorization to participate in the MyChart.
Performs job functions adhering to service principles with customer service focus of innovation service excellence and teamwork to provide the highest quality care and service to our patients families coworkers and others.
Performs job functions adhering to service principles with customer service focus of innovation service excellence and teamwork to provide the highest quality care and service to our patients families coworkers and others.
Knowledge Skills and Abilities:
High School diploma or equivalent required. Associates degree preferred preferably in Health Information Management.
Minimum of two years of experience in a hospital Health Information Management department or large outpatient clinic operation with release of information experience preferred.
Certification/Licensure/Registration: RHIT preferred
Must have a professional demeanor and possess excellent verbal written and interpersonal communication and customer service skills.
Ability to multitask and be able to work in a fastpaced environment. Must be able to appropriately prioritize tasks.
Knowledge of medical terminology required.
Education
High School Diploma/GED (Required)Pay Range
$21.00$32.55 HourlyAt Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO) Paid Holidays and Paid Parental Leave
403(b) with a 5 employer match
Various voluntary benefits:
Supplemental Life AD&D and Disability
Critical Illness Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Childrens facilities
Discount purchasing program
Theres a Place for You with Us
At Lurie Childrens we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds skills and viewpoints recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging and allyship. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.
Lurie Childrens and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
