CSC- Receptionist
CSC- Receptionist
Posted on :
16-03-2025
Employer Active
1 Vacancy
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Job Description
Job Summary:
The Receptionist will act as the main receptionist for all GLCAC clients. This position will direct clients to the appropriate programs including Community Services Navigator LIHEAP WIC and the Community & Family Support Center. This position will help with any necessary documentation preparation including notarization.
Essential Functions/Key Responsibilities:
- Clear understanding of all GLCAC Inc. programs 8z services we provide Maintain a professional representation of the agency by welcoming visitors with positive communication skills at all times.
- Provide administrative support in activities such as; developing signs filing copying assisting clients translations notary acquiring birth certificates etc.
- Provide preliminary information and referral services for potential and returning clients.
- Works with clients to assess their needs and guide them to the appropriate program(s).
- Updates information boards with job postings training opportunities and ongoing events
- Maintains and updates calendars for CSC team with ongoing appointments
- Continuous updates on signs that are relative to agency closing or protocol
- Maintains reception area neat and orderly.
- Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to
- Ensure the safe keep of information displayed for client use and update it regularly
- Ensure that the maintenance of the front office entrance staff area are neat an orderly
- Responsible for checking the state of stationery and equipment in the reception area.
- Ensure compliance with all company policies procedures and guidelines
- Ensure updated forms are kept to ensure accuracy of submission to clients
- Maintain a cooperative relationship with clients and staff
- Work effectively under continuing pressure and possible interruptions
- Other duties as assigned based on the organizations needs
Skills & Qualifications:
- A minimum of 3 years of office experience is needed.
- Must possess excellent verbal and written communication skills. Bilingual proficiency required (English/Spanish.
- Computer proficiency is required.
- Must have the ability to work a flexible schedule if needed.
- Must be able to multitask in a high paced professional teamoriented environment.
- Must be a Notary Public.
- Must represent an organization in a friendly and professional way.
- Must effectively communicate between the clients and the agency.
- May undertake a variety of administrative duties to assist in the smooth running of the organization.
- Must have a suitable CORI & SORI completed within the first thirty 30 days of employment.
- Ability to work effectively with and meet the needs of people from a diverse range of backgrounds cultures and identities including underserved communities and people from the different racial groups socioeconomic statuses nationalities and languages that make up GLCACs clientele to support the agencys mission of building a more diverse equitable and inclusive organization for employees and clients alike.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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