Activities Representative--Silver Lake
Activities Representative--Silver Lake
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description NonExempt
Position Title: Activities Representative
Reports To: Activities Manager
FLSA Status: NonExempt
Purpose
The Activities Representative assesses plans implements and evaluates programs for guests activities which are multifaceted to meet the guests functional needs and reflect the interests of guests.
Principal Duties and Responsibilities
- Responsibilities listed may not apply to all locations
- Designs and implements resort activities for all resort guests
- Maintains and balances operational expenses for the department
- Designs and implements special events for holidays and other occasions
- Coordinates special projects and events with offsite vendors and attractions
- Publishes and designs weekly activities calendar
- Purchases and maintains sports equipment and gaming library
- Provides quality control of recreational areas including basketball courts tennis courts pool areas and childrens playground
- Provides followup reports to management with regard to special projects and responsibilities
- Assists in the planning of employeerelated functions within the workplace
- Supervises and trains staff where necessary
- Provides exemplary guest service to all owners exchangers and resort guests
- Uses and maintains all office equipment (i.e.computers color laser printers fax machines digital cameras and scanners)
- Complies with all Company policies and procedures
- Performs all other related duties and projects as assigned by immediate supervisor
General Statement Performs the job assigned complying with Company policies and procedures business code of ethics FLSA regulations and all applicable laws as well as ensuring confidentiality reliability quality and productivity.
Job Requirements
Education Essential Training / Certifications and Experience:
- High school diploma or GED required (some college preferred)
- Minimum one year of experience in guest service/retail
- Minimum one year of recreational activities experience
- Timeshare experience a plus
Skills Knowledge and Abilities:
- Good communication and interpersonal skills
- Ability to motivate guest to engage in activities
- Ability to perform multitask functions in coordination with management
- Proven leadership skills
- Ability to manage direct and complete assigned duties as directed by immediate supervisor
- Ability to process and resolve guest requests
- Skilled in the use of computer programs such as Microsoft Publisher Word Excel Outlook and FrontPage
- Ability to stand or sit for 10hour shift
- Ability to exercise patience and understanding with adults and children
- Outgoing personality and positive attitude
- Flexible schedule ability to work evenings weekends and holidays
Shift: Additional hours may be necessary based on the number of guests and to cover shifts flexible schedule a must
- Regular Hours and Weekend
Travel:
- None
Required Experience:
Unclear Seniority
Employment Type
Full Time
