Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009 RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful sustainable and financiallysavvy way to feel their best every day. As the ultimate destination for circular fashion the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion onetime rental or ownership. RTR offers designer apparel accessories and home decor from 700 brand partners and has built inhouse proprietary technology and a oneofakind reverse logistics operation. Under CEO and CoFounder Jennifer Hymans leadership RTR has been named to CNBCs Disruptor 50 five times in ten years and has been placed on Fast Companys Most Innovative Companies list multiple times while Hyman herself has been named to the TIME 100 most influential people in the world and as one of People magazines Women Changing the World.
About the Job:
The Operations Manager is responsible for guiding and developing teams by motivating mentoring and coaching their Process Assistants and Associates. They are responsible for engaging their team during a shift to optimize safety production cost and quality while maintaining a positive employee experience. Managers are servant leaders who exhibit empathy and compassion for associates in all of their actions. They dive in roll up their sleeves to help make tools available and remove obstacles for associates to excel in their roles.
What Youll Do:
- Actively run shifts with safety quality production and cost at the forefront of all decision making
- Enforce safety guidelines cleanliness and security standards
- Implement weekly schedule and manage labor budget
- Establish and meet KPIs
- Maintain strong working knowledge of processes and policies
- Focus on team and department growth and development
- Recruit screen and select talent at the Process Assistant levels
- Communicate feedback to improve the operation and employee experience
- Execute and present quarterly projects that meaningfully improve the business
- Parter crossfunctionally and interdepartmentally to solve
- Lead teams through change and embrace continuous improvement
What You Need:
- Bachelors degree
- 2 years of experience leading people and teams ideally in Operations Warehouse Manufacturing or Retail settings
- Desire to learn grow and be developed to the next level
- Ability to give and receive constructive feedback including disciplinary action conversations
- Confidence to speak in front of large groups
- Flexibility to work flex shifts hours nights and weekends as business dictates
- Strong written and verbal communication skills; bilingual in Spanish is a plus
- Ability to operate with a sense of urgency and attention to detail
- A positive cando attitude that seeks solutions
- Intermediate to advanced computer skills (eg. spreadsheet software powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner ladder warehouse software)
- The ability to read reports and summarize conclusions drawn from data
- Ability to quickly recognize diagnose and solve for challenges and workflow for associates
- Bilingual in Spanish a plus
Benefits:
At Rent the Runway were committed to the wellbeing of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include but are not limited to:
- Paid Time Off including vacation paid bereavement and family sick leave every employee needs time to take care of themselves and their family.
- Universal Paid Parental Leave for both parents flexible return to work program because we know your newest family member(s) deserve your undivided attention.
- Paid Sabbatical after 5 years of continuous service Unplug recharge and have some fun!
- Exclusive employee subscription and rental discounts to ensure you experience the magic of renting the runway (and give us valued feedback!.
- Comprehensive health vision dental FSA and dependent care from day 1 of employment Your health comes first and weve got you covered.
- 401k match an investment in your future.
- Company wide events and outings our team spirit is no joke we know how to have fun!
Rent the Runway is an equal opportunity employer. In accordance with applicable law we prohibit discrimination against any applicant or employee based on any legallyrecognized basis including but not limited to: race color religion sex (including pregnancy lactation childbirth or related medical conditions) sexual orientation gender identity age 40 and over) national origin or ancestry citizenship status physical or mental disability genetic information (including testing and characteristics) veteran status uniformed service member status or any other status protected by federal state or local law.
By submitting your application below you agree that you have read and acknowledge Rent the Runways Candidate Privacy Policy found here.
Required Experience:
Manager
Employment Type
Full Time
