Associate Manager UX
Associate Manager UX
Posted on :
16-03-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Associate Manager UX
Why We Have This Role
- This role is essential for pushing the boundaries of design within our enterprise software ensuring that we not only meet current customer needs but also anticipate future demands in a rapidly evolving market.
- By integrating a usercentric approach in our design process the Associate Manager UX will play a crucial role in creating intuitive and engaging experiences that align with our mission of bringing humanity and connection back to business.
- The position fosters a collaborative environment where designers work closely with product managers engineers and other stakeholders facilitating innovative solutions that reflect our commitment to teamwork and shared goals.
- This role will directly influence the product roadmap by aligning user experience strategies with our overall business objectives thereby enhancing our competitive edge in the Experience Management category.
- As part of a nimble highfunctioning team the Associate Manager UX will have the opportunity to take strategic risks learn from challenges and contribute to a culture of continuous improvement and professional growth within Qualtrics.
- Develop a longterm UX design strategy that anticipates user needs and industry trends over the next 12 years fostering innovative and sustainable solutions.
- Actively engage with users to gather insights and feedback using this information to identify UX issues and opportunities for improvement that enhance overall user satisfaction.
- Facilitate crossdepartmental collaboration with software development product management and marketing teams to ensure cohesive and aligned product experiences that resonate with users.
- Create seamless intuitive user interfaces that maintain consistency and functionality across various platforms including desktop mobile and emerging technologies such as voice interfaces.
- Anticipate potential UX challenges and proactively propose solutions to address these issues converting user feedback and data insights into actionable design improvements.
- Stay updated with the latest UX design trends tools and methodologies through workshops online courses and industry conferences allowing for the integration of novel approaches into your work.
- Seek mentorship from senior designers and engage in peer collaboration to exchange ideas receive constructive feedback and enhance your design skills and strategic thinking.
- Actively participate in projects across different teams such as product management and engineering to gain a deeper understanding of the entire product development lifecycle and broaden your skillset.
- Embrace opportunities to lead user research and testing initiatives deepening your ability to translate user insights into compelling designs while refining your expertise in usercentered design principles.
- Lead your team in the creation of a product design roadmap that pushes the boundaries of what it means to be the market leading Experience Company.
- Mentor your team and grow individual designers careers and body of work.
- Participate in recruiting and ensuring that your teams are resourced and allocated appropriately.
- Build high fidelity wireframes of a multivariant workflow that inspires users in a research study in how it simplifies the customer journey.
- Attend a UX team critique inform and support the work that is being presented by your team members and help inspire junior members of the team.
- Translate data from a usability study and translate it into concrete user interface design improvements and get them prioritized into sprint planning so customers see an immediate impact.
- Elevate the product by incorporating cuttingedge interaction design practices and contemporary user experience trends setting a high benchmark for solution design.
- In this role you will play a crucial role supporting mobile app experience programs deployed by worldclass brands. You will use your expertise in web design and development to create user interfaces and features that seamlessly integrate into their mobile apps and provide a unified user experience across all platforms.
- 36 years as an information architect product or user experience or interaction designer.
- Experience in people management as a line manager
- Have shipped and maintained multiple products and features with an online portfolio that showcases this work and your process.
- Ability to work cross functionally and influence stakeholders with excellent written and verbal communication skills.
- Knowledge of web accessibility principles and experience in building for accessibility.
- Proficiency in a variety of design tools such as Figma Sketch or equivalent.
- Nice to have Bachelors degree in design humancomputer interaction (HCI) or related fields such as Graphic Design Industrial Design Visual Arts or Computer Science. Masters preferred.
- Our team comprises UX Designers UX Researchers Design System experts Content Strategists and Data Scientists all dedicated to creating seamless and impactful customer experiences.
- We are committed to crafting endtoend designs that not only meet but exceed the expectations of our global customer base impacting millions of users worldwide.
- Our collective work and vision are instrumental in establishing Qualtrics as the leading Experience Management company setting the standard for excellence in the industry.
- We thrive in a collaborative atmosphere that encourages ideasharing and innovation empowering every team member to contribute to designing exceptional user experiences.
Our Teams Favorite Perks and Benefits
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5.
- Private Medical Insurance Luxmed health & dental cover for you and your dependents.
- Commuter Assistance Up to the value of 80 PLN net a month for public transport.
- Savings Plan Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
- QED PROGRAM Qualtrics Engineer Development (QED) program: support engineering learning activities up to 10 of engineering work time each quarter.
- Wellness Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Forma
- A choice of Multispot cards available.
- Our employee assistance program with Unum provides counseling and wellbeing support to all employees
- Experience bonus 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance
- Glasses/Contact lenses Reimbursement
- Free breakfasts lunches snacks and drinks for everyone in the office
- Taxdeductible expenses (up to 50 depending on role)
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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