UX Researcher
UX Researcher
Posted on :
16-03-2025
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1 Vacancy
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Job Description
Blink is the user experience firm for the worlds leading companies. We use evidencedriven design to create products that people use love and remember. With studios in Boston New York San Diego San Francisco and Seattle Blink brings two decades of experience to research design and strategy for clients such as Amazon Facebook Microsoft NASA Starbucks and USAA.
This opportunity is a part of Blinks Embedded practice which supports longterm opportunities with some of Blinks largest client partners.
We are looking for a strategic and innovative UX Researcher who is passionate about uncovering user insights and translating them into impactful design decisions. In this role you will focus on competitive analysis pulling inspiration for projects and setting up and running usability tests or interviews. You will collaborate primarily with the UX design team including content management to provide foundational research and ensure designs are usercentric and impactful.
This role is ideal for someone who is curious analytical and driven by understanding user needs. If you are passionate about uncovering insights guiding strategic decisions and influencing design with researchbacked data this role is perfect for you.
The primary focus will be on qualitative research methods competitive analysis user testing and synthesizing insights to drive impactful design decisions.
Duration: Through December 2025
Location: Hybrid from Boston MA
What you will be doing
- Competitive Analysis and Inspiration Gathering
- Conduct competitive analysis and pull inspiration for various projects to provide designers with a solid foundation.
- Identify emerging trends best practices and innovative design solutions in the industry.
- Present competitive insights and inspiration in clear actionable formats for the design team.
- User Testing and Research
- Set up and run usability tests or interviews including Maze testing to gather user feedback on designs.
- Conduct both generative and evaluative research depending on project needs.
- Utilize qualitative research methods to uncover user motivations behaviors and pain points.
- Support both moderated and unmoderated testing to validate designs and enhance user experiences.
- Research Synthesis and Deliverables
- Synthesize research findings into clear concise insights to inform design decisions.
- Create executive summaries and other deliverables that effectively communicate research findings.
- Support both personas and archetypes and assist with journey mapping where relevant.
- Measuring Impact and Research Effectiveness
- Measure the impact of research on product design and business metrics.
- Track research effectiveness and report on ROI (nicetohave).
- Ensure that research insights lead to actionable design and business decisions.
- Optional Exploration and Innovation
- Explore AI and emerging tools to enhance research methodologies and data synthesis when appropriate.
- Experiment with innovative research techniques as time allows to gain deeper user insights.
- CrossFunctional Collaboration and Support
- Collaborate primarily with the UX design team including content management but also with Product Owners Journey Managers the data team the customer research team and other stakeholders.
- Facilitate research workshops and brainstorming sessions to align teams on user needs and strategic directions.
- Partner with designers to ensure user insights are effectively integrated into design solutions.
Your background
- 24 years of professional experience in UX research.
- Strong background in competitive analysis usability testing and user interviews.
- Experience with a variety of UX research methods with a focus on qualitative research approaches.
- Proficiency in FigJam and Miro for synthesis or familiarity with other whiteboarding tools.
- Strong analytical skills and ability to synthesize complex information into clear insights.
- Excellent communication and presentation skills with the ability to influence design decisions.
- Ability to work independently and as part of a collaborative team.
$120000 $130000 a year
DOE
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability.
Employment Type
Contract
Key Skills
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