Area Manager Carmel Indiana
Area Manager Carmel Indiana
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Title: Area Manager (AM)
Reports To: Director of Operations (DOO)
Supervises: Account Managers and FillIn Specialist Personnel
Basic Function: Ensure that the cleaning specifications sold to customer are being fulfilled and that the work is being completed on budget (labor and chemical).
Major Responsibilities
- POSITIVE TEAM ATMOSPHERE with all staff
- Clean assigned number of hours on a regular basis (if applicable)
- Manage Account Managers
- o Accountability delegation and protocol
- Manage/FillIn Specialists and their facility responsibilities
- Accountability delegation and protocol
- Training and retraining of new hires current fillin and frontline staff
- Manage Chronotek for labor/time budget no missed cleans
- Put together strategy if over budget laborwise how to come into alignment.
- Scheduling: assign fillin specialists open accounts to temporarily staff
- Work closely in a team like manner with the Leadership Team and follow up on tasks generated by Management (Example: talk with employee because of poor inspection).
- You are responsible for working with team members when time off is needed.
- You will accurately track team members points (which directly tie into annual performance reviews).
- Timely & Accurate reporting (directly to Director of Operations & Office Manager) of any revisions to team members time logs with DATE TIME & REASON and POINT LOSS (if applicable).
- Work whatever hours necessary to perform the above duties and any other duties not listed but required for the business to be successful.
- It is understood that a workweek could be in excess of 40 hours but overtime must be approved in advance.
- UPWARD COMMUNICATION to the Director of Operations:
- Proactive reporting Score Cards Work Tickets (start followthrough completion) possible addon services noted
- Work with fillin specialists to address and remedy quality and compliance and staffing concerns (retraining etc.
- ACCOUNTIBILITY by:
- Report weekly via an Area Leads Score Card Report (weekly meeting)
- accounts for time and responsibilities to the GM.
- Attend weekly staff meetings accounting for time tasks completed tasks yet to complete problem solve with Leadership Team
- Weekly reports on callins ongoing customer issues training status of new hires audits and inspections new account startups etc.
DNA of Area Manager
- Office Pride of Terre Haute Ambassador
- Accountabilityaccept ownership of all aspects of role
- Organized effective time management skills/prioritize based on immediate needs of customers & the team members
- Excellent/effective verbal and written communication skills
- Detail oriented pays attention to details at each customers location with extra attention to any problem areas.
- Friendly and Professional able to deal with customers when they are onsite while cleaning is being performed
- Team player ability to work within a team where members depend on each other to get work done.
- Selfstarter able to identify work that needs to be done and do it without being instructed to do so.
- Desire to learn seek new challenges and take on additional responsibilities
- Reasoning ability good common sense with ability to solve practical problems
Facilities specifically under your supervision:
- All Indiana facilities
Wages and Benefits agreement:
- Hours are 40 hours a week
Office Pride Commercial Cleaning Services is one of the most respected fullservice janitorial and commercial cleaning companies in the nation.
Built on a foundation of strong core values and a commitment to service excellence our goals are to provide total customer satisfaction and a rewarding work environment for team members.
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company Inc. the franchisor of the Office Pride system or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride is an equal opportunity employer and considers applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientation or any other legally protected status.
Required Experience:
Manager
Employment Type
Full-Time
