Patient Access Representative Medical Center

Job Description Summary:

The Patient Access Representative is responsible for completing patient registration duties and providing administrative support for assigned areas. This role involves collecting and validating patient demographic and insurance information verifying authorizations and referrals and ensuring accurate data entry into the registration system.

Additionally the Patient Access Representative informs patients of estimated financial liabilities collects payments and assists patients in need of financial counseling.

Qualifications:

• High school diploma or equivalent (required).
• Previous experience in healthcare customer service or patient registration (preferred).
• Knowledge of medical terminology and insurance processes (preferred).
• Strong communication and interpersonal skills.
• Ability to multitask in a fastpaced environment while maintaining attention to detail.
• Proficiency in electronic medical records (EMR) systems and scheduling software.
• Commitment to providing excellent patient service.

Key Responsibilities:

• Perform patient registration including obtaining and verifying demographic and insurance information.
• Schedule and confirm patient appointments ensuring accuracy in registration and scheduling systems.
• Verify authorizations referrals and insurance eligibility as required.
• Provide patients with estimates of financial liability and collect patient payments at the time of service.
• Identify patients in need of financial assistance and refer them to financial counseling as necessary.
• Maintain compliance with HIPAA regulations and ensure patient confidentiality.
• Address patient inquiries related to registration billing and financial policies.
• Collaborate with clinical staff to ensure seamless patient flow and positive patient experience.
• Assist walkin patients efficiently while managing high patient volumes.
• Support the facilitys goal of improving patient satisfaction by minimizing wait times and streamlining checkin processes.

Benefits:

• Competitive salary based on experience.
• Health dental and vision insurance.
• Retirement plan options.
• Paid time off and holidays.
• Professional development and training opportunities.

We want to hear from you! If you are passionate about patient care and have the skills to succeed in a fastpaced healthcare environment apply today!

Shift:

Logan Health operates 24 hours per day seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of PreEmployment Screening Requirements

If you receive a job offer please note all offers are contingent upon passing a preemployment screening which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/MF/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources.