Commercial Insurance Account Manager - Hybrid
Commercial Insurance Account Manager - Hybrid
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1 Vacancy
Job Description
Job Description
Commercial Insurance Account Manager
Job Overview:
We are seeking a dedicated and experienced Commercial Insurance Account Manager to join our team. The ideal candidate will have a deep understanding of commercial insurance policies and a strong ability to manage client relationships effectively. You will be responsible for servicing and supporting a book of commercial clients ensuring their needs are met and working closely with underwriters and other team members to deliver the best insurance solutions.
Key Responsibilities:
- Client Management: Maintain and develop strong relationships with existing commercial clients acting as their primary point of contact for insurancerelated inquiries.
- Policy Administration: Manage daytoday servicing of client accounts including renewals policy changes endorsements and cancellations.
- Risk Analysis & Solutions: Work with clients to assess their insurance needs and recommend appropriate coverage based on their business operations and risk profile.
- Quoting & Coverage Negotiation: Collaborate with underwriters to obtain quotes negotiate terms and ensure clients receive competitive pricing and suitable coverage.
- Claims Assistance: Provide guidance and support to clients throughout the claims process ensuring timely resolution and minimal disruption to their business.
- Compliance & Documentation: Ensure all policies paperwork and records are accurate complete and compliant with industry regulations.
- Crossselling & Upselling: Identify opportunities for additional coverage or services and work to expand existing accounts.
- Customer Service: Provide exceptional customer service and respond to client inquiries promptly and professionally.
- Collaboration: Work closely with sales teams underwriters and other internal departments to ensure a seamless experience for clients.
Qualifications:
- Proven experience (typically 3 years) as an Account Manager or in a similar role within the commercial insurance industry.
- Strong understanding of commercial insurance products policies and underwriting processes.
- Excellent communication and interpersonal skills with the ability to build relationships with clients colleagues and stakeholders.
- Detailoriented and highly organized with the ability to manage multiple tasks simultaneously.
- Proficient in insurance software and Microsoft Office Suite (Excel Word Outlook).
- Ability to handle client concerns and resolve issues effectively.
- Active insurance license (as required by state/province regulations) is preferred.
- Strong analytical and problemsolving skills.
Preferred Skills:
- Certification or designation (e.g. CIC CRM or CISR) is a plus.
- Experience working with large commercial accounts and complex insurance needs.
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Required Experience:
Manager
Employment Type
Full-Time
