Programme Management Custom Groups Director MICO26 - Olympic Paralympic Games
Programme Management Custom Groups Director MICO26 - Olympic Paralympic Games
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who We Are:
On Location is a premium experience provider offering world class hospitality ticketing curated guest experiences live event production and travel management across sports entertainment and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events On Location is the premier and official service provider to over 150 iconic rights holders such as the IOC (Paris 2024 Milano Cortina 2026 LA 2028 NFL NCAA UFC and PGA of America and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor a global sports and entertainment company.Endeavor is a global sports and entertainment company home to many of the worlds most dynamic and engaging storytellers brands live events and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory event management media production and distribution and brand licensing through IMG; live event experiences and hospitality through On Location; fullservice marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO) a premium sports and entertainment company comprising UFC and WWE.Support the Program Management. Custom Groups team in every facet of strategic planning to develop a scope structure and budget for Custom Individual hospitality programs
Act as the dedicated primary contact and deliver endtoend account management; present solutions manage the daytoday relationships identify opportunities for enhanced program design and offer exemplary customer service to Client(s)
Lead Clients successful program operations planning and delivery
Develop and track budgets against financial targets.
Report to client any expenses deviating from approved budgets so appropriate adjustments can be made to keep budget on track
Establish and implement account management routines (weekly call weekly/monthly reports etc. with Client on all hospitalityrelated matters as required
Develop strong positive relationships with Client key contacts based upon clear and frequent communication mutual trust and ability to meet Clients needs
Develop detailed and comprehensive itineraries for all client waves and for all constituents maximizing the use of all assets
Closely coordinate and liaise with OL Games Services FAs and OCOGs (Organizing Committees of Olympic Games) to develop allocate and deliver appropriate assets and systems to Client in order to successfully manage their hospitality efforts and programs including but not limited to:
o Accommodations support hotel selection process; conduct and coordinate hotel site inspections with the On Location Accommodations team and/or Paris 2024; monitor and maintain additional rooms requests pre/post function space rentals and F&B; room attrition; lead all phases of hotel operations (inventory rooming list function space hotel resume BEO menus etc.; finalize function space utilization plan
o Ticketing develop a ticketing and invenue hospitality strategy with Client; place hospitality order in On Locations hospitality request portal (if relevant) or other system; assign seat blocks and tickets / passes for each event group within the various groups and programs; disseminate information on the use of digital tickets and passes; manage supplemental or changing requests against desired itinerary; order and manage any physical tickets or hospitality passes; if required organize the safe ticket collection transfer and store any nondigital tickets or passes
o Games Hospitality (InVenue Hospitality or IVH OffVenue Hospitality or OVH and Hospitality Houses or HH) Advise Client on options; develop strategy for use to complete program ticket needs and/or substitutions and/or supplement hotel food & beverage / function space usage; place hospitality request order if relevant; finalize operational plans (inventory allocation bespoke requirements integration with other assets etc.; coordinate with Event Production team for all customized dcor and design
o Event Production Enable the collaboration between Client and On Location Production Manager for the delivery of all aspects of the creative design and optional buildout of all program hospitality venues and spaces (IVH OVH HH hospitality lounges at hotels private restaurant spaces iconic venues etc.
o Experiences Curate authentic personalized exclusive and immersive experiences in collaboration with the On Location Experiences team and/or Custom Groups as directed by Client; manage customized itineraries and fulfill special requests coordinate all logistics affiliated with the program activities and experiences
o Communications & Database Supervise the appointed Communications & Database manager and liaise with On Locations Technology and Business Operations team to ensure an efficient guest registration process accurate data data protection digital and uptodate communication to all client stakeholders and program participants
o Transportation Support the appointed Transportation Lead in all required tasks and collaborate as needed with On Locations Transportation team for all transportationrelated activities including development and implementation of transportation plan airport plan luggage management dissemination of transport scheduling updates VAPPs (if relevant) and related transport equipment signage etc.
o Amenities / Uniform / Logistics In collaboration with the On Location Licensing / Gifting team with input from the Client and with approval from the IOC/IPC/OCOG manage the strategy curation sourcing and delivery of all amenities uniform and logistical needs; oversee all logistics shipping and warehousing needs
o Accreditations (if applicable) Advise on rights; create and distribute internal accreditation guide; lead all communications data collection and submission process in OCOG system for workforce executives CEOs and leaders
o Budget Management build and manage budget according to requirements; monitor and report expenditure; develop financial road map; provide monthly time sheet tracker for all staff to accounts payable for invoices; manage financial billing payments with accounting as appropriate lead budget reconciliation and reports (postevent)
o Security / Medical Coordinate any security and/or medical needs as it relates to the delivery of the program(s) whether it be liaising with On Locations preferred vendors or the Clients
o Innovative Assets Liaise with Games Services related to innovative assets to be made available and managed exclusively through On Location
Maintain overall project planning timeline and monitor and mitigate project delays and risks
Update time sheet tracker weekly and submit for review
Follow all corporate governance and compliance processes for both On Location and Client
Issue AAR (AfterActionReport) to include learnings and best practices (post event)
Required Experience:
Director
Employment Type
Full-Time
