MacOS Systems Administrator
MacOS Systems Administrator
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$ 72150 - 130425
1 Vacancy
Job Description
Leidos is seeking a MacOS System Administrator to be part of the mission solution and help lead SSAs Digital Modernization Strategy. Join one of our high performing teams responsible for building out enterpriselevel Apple mobile device management supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public positively impacting at least 65 million American lives per month. We are a team of forwardlooking professionals in need of a strong candidate with these key required skills: iOS/macOS Support (Sonoma / Sequoia) Jamf Pro Jamf Composer Install of Hardware and Software Incident/Ticketing System.
*** Selected candidate must be willing to work onsite in Woodlawn MD 5 days a week.
If this sounds like a mission you want to be a part of keep reading!
TEAM CULTURE
Your passion and values might be a good fit for our teams if you answer yes to the following questions:
- Are you looking for a company that puts employees first with a focus on career flexibility and wellbeing
- Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment
- Are you searching for a team with a strong sense of ownership urgency and drive for daily mission success
- Are you comfortable with proactive outward communication and technical leadership
- Do you enjoy being a catalyst solving complex problems and providing innovative solutions
- Do you have the flexibility creativity and resilience to pivot the mission for success
- Do you have the courage to make tough ethical decisions with pride transparency and respect
MENTORSHIP & CAREER GROWTH
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for oneonone mentoring collaborative reviews and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
DAY TO DAY RESPONSIBILITIES
Every position we take is more rewarding when you know the why behind it.Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status. Find your Why with us and take your place in our Leidos Family!!
- Build maintain automate ensure reliability and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro and Microsoft Intune.
- Use MDM solutions (Jamf Pro Intune) to enroll configure secure and manage devices.
- Build custom packages (Jamf Composer) to install software per organizational requirements.
- Use strong problemsolving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
- Assist in the acquisition installation testing and evaluation of Apple/macOS hardware and software.
- Install configure and troubleshoot Mac books and iOS devices.
- Track inventory including the location of all systems software releases and telecommunications equipment.
- Evaluate new software packages Microsoft 365 JAMF or Apple features and capabilities and make recommendations for their adoption.
- Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
- Brief management customer team or vendors using written and oral skills at appropriate technical level for audience.
- All other duties as assigned or directed.
FOUNDATION FOR SUCCESS Basic Qualifications
- Bachelors Degree in Computer Science Mathematics Engineering or a related field.Additional years of experience may be substituted in lieu of Bachelors Degree.
- Masters or Doctorate degree may substitute for required experience.
- 4 years of combined experience managing Apple/macOS iOS iPad OS hardware and software.
- 3 years of experience with MDM solutions (Jamf Pro Jamf Composer Intune).
- Must be able to obtain and maintain a Public Trust. Contract requirement.
*** Selected candidate must be willing to work onsite in Woodlawn MD 5 days a week.
FACTORS TO HELP YOU SHINE Required Skills
These skills will help you succeed in this position:
- Solid experience implementing device management application management and compliance management using Jamf Pro Jamf Composer and Microsoft Intune.
- Experience troubleshooting hardware/software interface and interoperability problems relating to system patches updates and enhancements on macOS iOS iPad OS devices.
- Experience with imaging configuring deploying and troubleshooting Mac books iPads and iPhones.
- Experience with automation and scripting using tools such as AppleScript Shell Scripts Automator or Launchd.
- Solid experience with Active Directory for user and group management and problem diagnosis/resolution.
- Extensive knowledge of Mac OS operating systems system configurations and troubleshooting.
- Knowledge of network protocols VPN configurations SSL certificates and integration of Mac systems in mixed OS environments.
- Experience providing technical support and customer service directly to users.
- Ability to lift move and setup workstations; ability lift up to 50 lbs.; Ability to drive (less than 10 miles) between RMB PEB and Leidos buildings.
- Excellent written and verbal communication skills.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
- JAMF certification and/or other Apple Certifications.
- Basic understanding of MECM/SCCM and imaging process. Experience implementing Microsoft Windows patches and security controls.
- Handson experience administering/troubleshooting Windows Server (Windows Server 2019/2022 and installing/maintaining software on server.
- Experience working with government or highly regulated customers.
At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business. Every position we take is more rewarding when you know the why behind it.Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around you this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status. We are excited for you to take your place in our Leidos Family.
Are you an US citizen US resident or Visa candidate and think you might fit We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn Maryland.
ITSSCII
Original Posting:
March 13 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $72150.00 $130425.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
