Job Title: People and Culture Manager (Remote)
Report to: CEO office
An exciting opportunity to become a key player in a health and wellness company. At Redmint we integrate traditional healing with modern wellness to create a holistic lifestyle that enhances wellbeing from the inside out. Our urban wellness sanctuaries in San Francisco offer holistic services herbal skincare wellness remedies and community events fostering a culture of selfcare and vitality.
Summary:
We are looking for a People & Culture Manager who is passionate about building a strong engaged and highperforming team. This role is critical in shaping company culture talent development and employee experience while ensuring Redmint maintains adequate staffing levels to deliver exceptional service.
The ideal candidate is a proactive leader a culture builder and an HR professional with experience in recruitment coaching training team and culture development and schedule management.
Key Responsibilities:
Culture & Engagement:
o Champion and foster a positive inclusive and wellnessfocused company culture that aligns with Redmint s mission and values.
o Create a thriving workplace environment where employees feel valued engaged and motivated making Redmint a soughtafter employer.
o Cultivate a culture that attracts and retains top talent ensuring alignment with company values and longterm business success.
Talent Acquisition & Recruitment:
o Proactively assess staffing needs and recruit top talents including acupuncturists massage therapists estheticians front desk concierge sound and energy healers departmental leads and housekeeping staff.
o Conduct online research of job candidates to ensure hiring the best candidates.
Hiring & Onboarding:
o Manage the fullcycle recruitment process including job postings recruiting campaigns proactive talent searches and candidate screening to attract top talent.
o Coordinate initial screening interviews and facilitate hiring decisions ensuring a seamless and efficient selection process.
o Oversee contract negotiation onboarding and integration ensuring new hires are set up for success from day one.
o Align staff scheduling with hiring needs ensuring proper workforce planning and operational efficiency.
Staffing & Schedule Management:
o Ensure optimal staffing levels to support seamless business operations while promoting worklife balance for employees.
o Oversee and manage employee shift schedules ensuring appropriate coverage and efficiency.
o Proactively assess staffing needs preventing understaffing while maintaining operational flexibility.
o Identify and address performance concerns adjusting schedules as necessary to uphold service quality and team productivity.
o Strategically plan staffing adequacy aligning workforce capacity with business demands to optimize efficiency and employee wellbeing.
Training & Development:
o Design and implement comprehensive employee training programs coaching and career development initiatives to enhance skills support growth and improve staff retention.
o Establish and maintain relationships with schools training institutions and industry organizations to create a strong talent pipeline and recruitment opportunities.
o Identify and recommend relevant training events workshops and professional development opportunities tailored to employees roles and career aspirations.
Employee Relations & Support:
o Act as the primary HR point of contact addressing employee concerns with professionalism confidentiality and a solutionoriented mindset to foster a positive work environment.
o Develop engage and motivate staff by implementing employee recognition programs fostering open communication and providing ongoing support for professional growth and job satisfaction.
HR Operations:
o Liason with external HR and payroll vendors to ensure accurate processing and full compliance with California labor laws and HR best practices.
o Maintain and organize employee records securely ensuring all documentation is filed accurately timely and in compliance with company policies and legal requirements.
Performance Management:
o Lead performance improvement processes (PIP) for employees who require additional support and development.
o Conduct regular discussions with staff on client feedback and retention rate to ensure highquality service and alignment with Redmint s standards.
o Provide coaching mentorship and constructive feedback to employees to enhance performance engagement and professional growth.
Special Projects & Initiatives:
o Lead all aspects of HR functions.
o Special assignments on peopleculturerelated projects set forth by senior management to drive continuous improvement in people management and workplace experience
Requirements
Qualifications and Requirements:
8 years of HR experience including recruitment employee engagement training and company culture development.
Proven ability to attract hire and retain toptier practitioners and support staff.
Strong knowledge of California employment & labor laws (preferred/nice to have).
Experience managing shift scheduling and workforce planning.
Ability to conduct online research and talent sourcing to find and engage the best candidates.
Excellent communication and interpersonal skills to foster strong employee relationships.
Handson and adaptable comfortable in a fastpaced startuplike environment.
Selfmotivated with a cando attitude and a strong sense of ownership.
Ability to multitask problemsolve and prioritize in a dynamic setting.
Techsavvy with proficiency in Microsoft Office and HR management platforms.
Bachelor s degree in HR Business Liberal Arts or a related field required
Prior experiences in working in US California time zone.
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Qualifications and Requirements: 8+ years of HR experience, including recruitment, employee engagement, training, and company culture development. Proven ability to attract, hire, and retain top-tier practitioners and support staff. Strong knowledge of California employment & labor laws (preferred/nice to have). Experience managing shift scheduling and workforce planning. Ability to conduct online research and talent sourcing to find and engage the best candidates. Excellent communication and interpersonal skills to foster strong employee relationships. Hands-on and adaptable comfortable in a fast-paced, startup-like environment. Self-motivated with a can-do attitude and a strong sense of ownership. Ability to multitask, problem-solve, and prioritize in a dynamic setting. Tech-savvy with proficiency in Microsoft Office and HR management platforms. Bachelor s degree in HR, Business, Liberal Arts, or a related field required Prior experiences in working in US California time zone.
Education
Bachelor's degree