Tire Service Advisor Phoenix AZ
Tire Service Advisor Phoenix AZ
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who We Are
Were Dealer Tire a familyowned international distributor of tires and parts established in 1918 in Cleveland OH. Were laser focused on helping the worlds largest and most trusted auto manufacturers grow their tire businessin fact weve sold more than 60 million tires to date. Were a thriving company and were looking for driven individuals to join our team. Thats where you come in!
Base Pay Range:
$27.78 $30.25Targeted Annual Commission:
As a Tire Service Advisor your essential job functions will include the following:
- Sell/assist with sale of tires to customers on the service drive with the goal of exceeding assigned sales and productivity goals.
- Inspecting customers cars on the service lane.
- Diagnosing problems tire related problems recommending service and quoting prices.
- Assuring necessary repairs are completed as ordered and priced as quoted.
- Maintaining effective customer relationships including customers and dealer personnel.
- Overseeing customer satisfaction and complaints and solving problems that arise.
- Completing market analysis monthly.
- Assist in store operations: maintaining inventory opening/closing the store and reporting responsibilities.
- Assisting dealership technicians to ensure service levels are maintained.
- Cleaning and maintaining Tire Service Advisors work area.
- Additional duties assigned based upon dealership location please refer to attached addendum if there are additional duties required.
Other Duties as Assigned
Position Requirements
- Two or three years of tire service experience preferably in or from a retail tire and service environment.
- Excellent verbal communication skills with strong customer service orientation.
- May be required to operate a motor vehicle.
- Meet the requirements of Dealer Tires Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
- Proficient computer skills to include experience with MS Office and online order management applications.
Competencies Required
- Results Orientation
- Agility
- Initiative
- Influence
- Customer Focus
- Applies Knowledge
- Works Efficiently
- Persuades
- Speaks Effectively
- Learns Quickly
Physical Job Requirements
- Standing for long periods of time.
- Frequent bending crouching and twisting.
- Lifting at least 75 pounds.
- Comply with the Dealer Tire Store dress code policy.
- You will be required to work a fluctuating work week schedule and must have flexibility to work evenings weekends and holidays as necessary.
Drug Policy
- Dealer Tire is a drugfree environment. All applicants being considered for employment must pass a preemployment drug screening before beginning work.
- There will be random drug testing for all Dealer Tire Store associates.
Addendum to Tire Service Advisor Position Description
Additional duties (assigned based upon dealership location):
- Adequately perform the job duties of a tire technician as needed.
- Provide team leadership to tire store technicians:
- Communicate daily work assignments priorities and goals.
- Coach and assist in the development of team members.
- Coordinate work assignments with internal and external customers as necessary.
- Familiarize the team with special customer needs.
- Assure the team follows standards/guidelines.
- Help keep the team focused and on track to the tasks at hand.
- Request and coordinate workspace assignments equipment needs and tools to maximize team performance.
- Provide input to the National Regional or Area Tire Store Manager on individual performance of team members and staffing change needs.
- Escalate issues which cannot be resolved by the team to the Regional or Area Tire Store Manager.
- Provide direction/guidance to the team based on management direction.
Why Dealer Tire:An amazing opportunity to join a growing organization built on the efforts of hard working innovative and teamoriented people. The compensation offered for this position will depend on qualifications experience and geographic location. The total compensation package may also include commission bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match 50 on the dollar up to 7 of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act* or any other legally protected status with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dealer Tires Human Resources Department to discuss your specific needs. Please feel free to contact us atx6550.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
