Practice Optimization Manager
Practice Optimization Manager
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1 Vacancy
Job Description
The Practice Optimization Program (POP) is a resource to facilitate and ensure providers and practice staff are engaged empowered and enabled to achieve success in a patientcentric physician inspired and clinically driven valuebased care model. This program supports the physician patient relationship inside the practice which allows for sustained engagement to address patient needs in a manner that impacts costs quality access and overall patient experience. POP is designed to address what matters to providers and the care team through the physician lens. Practice optimization activities occur within the practice to empower and enable the entire care team to operate at top of license to improve workflows and processes enhance point of care experience for both provider and patient improve practice performance reduce variation and eliminate duplication.
Transforming into a population health and valuebased care organization requires processes teams and technology to eliminate the barriers that fragment care. The four Practice Optimization Program (POP) principles are designed to help do just that and include the following:
- Doing things with providers not to them and around them
- Understanding what matters most to providers
- Focusing on provider wellbeing as the quadruple aim in healthcare
- Optimizing what they are by enhancements not transforming them into something they are not
As a Practice Optimization Manager you will:
Be accountable for establishing and maintaining sustained engagement within practices that impacts costs quality access and overall patient experience through the deployment of tactical and strategic methodologies
Build and effectively maintain strong relationships with practice operational and clinical leadership that informs development of performance improvement initiatives to achieve identified goals
Be a subject matter expert in valuebased care who is seen as a thought partner and a trusted point of contact. Including regularly identifying educational needs and proactively seeking to address these barriers across the practice team
Develop and deploy localized practice optimization strategies based on data analysis that includes measurable and timespecific aim statements as part of a datainformed PDSA rapid cycle optimization approach
Regularly hold practice optimization meetings with practice leadership and key clinical influencers to monitor progress toward and discuss opportunities related to deployed practice optimization strategies
Use internal and external data to analyze and interpret trends. Work with appropriate stakeholders to implement proactive strategies to address issues and measure POP impact
Demonstrate ability to impact the fourth aim in the quadruple aim by improving physician satisfaction across the areas of personal professional and income lifestyle to decrease physician burnout
Routinely assist and support Enterprise Practice Optimization Team Market Presidents and Executive leadership in summarizing and measuring Practice Optimization Program impact sharing best practices provider feedback and opportunities for organizational alignment.
A Day in the Life:
Regular selfdriven inpractice engagement within assigned market
Independent analysis and interpretation of healthcare data including utilization cost and quality metrics to proactively address provider practice and system needs
Deploy rapid cycle optimization to support all aspects of quality patient care delivery and ensure desired outcomes are monitored and achieved through PDSA and robust documentation
Regularly collaborate with internal Navvis matrix partners to support deployed practice optimization strategies
Ensure providers and practices are engaged empowered and enabled to achieve success in ValueBased Care
Maximize technology (EMR Coreo Patient Portals Telemedicine etc.
What Success Looks Like in this Role:
Meet or exceed quarterly market review key performance indicators including measurable outcomes and engagement expectations
Maintain a deep understanding of Navvis client measures and requirements
Identify assess and collaboratively work to resolve shortterm and longterm issues
Ensure buyin from key stakeholders and those affected by changes
We are excited about you if you have these things:
Bachelors degree in Business or Healthcare related field or equivalent experience
4 years of healthcare management or clinic manager experience working directly with physicians and practice members with a demonstrated ability to use data PDSA rapid cycle optimization to influence utilization cost and quality metrics
Demonstrated understanding of inpractice clinical workflows and protocols
HCC/RAF knowledge preferred
PCMH knowledge preferred
HEDIS/Quality knowledge preferred
Demonstrated ability to work effectively as a member of an interdisciplinary team displaying good judgment problem solving and decisionmaking skills in a matrixed organization
Excellent oral and written communication skills; able to communicate professionally and effectively to a diverse audience
Demonstrated analytic skills to gather transform research and communicate data in an actionable manner necessary for performance improvement including intermediate to advanced Excel knowledge.
Ability to manage stressful situations
Ability to deescalate situations
Selfdirected and highly motivated
Ability to travel to various locations both within the state and outside the state
Proficiency with Microsoft Office 365 productivity software including but not limited to Word Outlook PowerPoint Excel Lists Skype meetings and SharePoint
Proficient in population health management technology platforms
This position covers the St. Louis territory. This role requires travel to provider offices.
Primary Care experience strongly preferred
What youll get:
Navvis is committed to attracting the most insightful and motivated talent by providing a candidate and onboarding experience that you wont find elsewhere! We foster an environment and culture that allow people to be creative feel connected and be inspired to do their best work no matter where they are on the map. For all colleagues at Navvis we strive to ensure that they have everything needed to be successful. From the basics like a competitive total rewards strategy volunteering and social engagement activities to creating company experiences that challenge you to think differently and do different things as part of our never stop learning ecosystem we support the whole person when you become a team member at Navvis.
Navvis offers a competitive benefits package including but not limited to medical dental vision 401K with a safe harbor contribution and Paid Time Off plan starting at 2 weeks.
Our Commitment:
Navvis is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race ethnicity color gender gender identity age religion creed national origin ancestry disability perceived disability medical condition genetic information military or veteran status sexual orientation or any other protected status as defined by applicable law. Prior to the next step in the recruiting process we welcome you to inform us confidentially if you may require any special accommodation to complete your application and participate fully in our recruitment experience. Contact us at
#LIHybrid
Required Experience:
Manager
Employment Type
Full Time
