Field TechnicianRoad Mechanic Heavy Equipment

Are you as good with people are you are with engines Were looking for diesel technicians with a knack for customer service to hit the road as field service technicians.

About the Role:

As a Field Service Technician you will be the face of our company providing onsite maintenance and repair services to our valued customers. You will be responsible for diagnosing and repairing equipment in the field performing preventative maintenance and ensuring customer satisfaction. The ideal candidate will be a resourceful problemsolver with a strong mechanical aptitude excellent communication skills and the ability to work independently in a fastpaced field environment. You will be the face of our company ensuring customer satisfaction and minimizing equipment downtime.

Business Operating Hours/Schedule:Monday through Friday 7:30 am 5:00 pm

In this role you can expect to:

• OnsiteTroubleshooting and Repair
• Travel to customer locations within a defined geographic area.
• Utilize diagnostic tools service manuals and technical expertise to accurately identify root causes of equipment failures at customers jobsite.
• Perform routine preventative maintenance procedures to ensure optimal equipment performance and longevity.
• Utilize computer systems to properly troubleshoot and diagnose problems.
• Customer Communication
• Effectively communicate with customers to understand their needs explain technical issues and provide solutions.
• Explain service and repair work to customers whileMaintain a professional demeanor and appearance
• Compliance and Documentation
• Regularly report service activities including completed jobs pending issues and customer feedback to the Central Road Services team.
• Accurately complete service reports documenting all work performed parts used and time spent on each job.
• Adhere to all safety regulations and company policies while performing service activities.
• Maintain clean driving record
• Additional
• Participate in training for the development of skills and knowledge
• Meet and exceed Key Performance Indicator (KPI) requirements including productivity quality and safety standards
• Maintain the service vehicle in a clean and organized manner ensuring proper maintenance and functionality.
• Perform any additional tasks assigned by the Supervisor

Education/Experience:

• High School Diploma GED Technical or Trade School
• Acceptable Driving Record
• 5 Years of Experience related to gasoline diesel natural gas and/or electrical equipment or any combination of training and experience that provides the desired knowledge & abilities.

Skills and Abilities:

• Ability to work in a fastpaced environment and working collaboratively with a team
• Ability to communicate effectively and efficiently
• Ability to operate vehicles tools and equipment used for diagnostic purposes
• Ability to work in all forms of weather conditions.

WhyLeppo

Leppo Rents a leader in the construction equipment sales and rental business is dedicated to serving our customers equipment needs with the best products the best support and the best people available. We have been growing our coworkers careers since 1945 when our first store opened in Akron OH. When you join Leppo here are a few of the exciting things we can offer you:

• Medical Dental & Vision
• Company Paid Life Insurance/AD&D STD and LTD.
• 401K Plan Match
• 7.5 Paid Holidays 2.5 weeks PTO your first year and parental leave!
• Wellness Incentive Program Clothing Allowance
• Product & Service Discounts
• PerformanceBased Quarterly & Annual Bonuses
• Celebration Luncheons and Milestone Anniversary Gifts

Company Culture:

Leppo Rents a leader in the construction equipment sales and rental business is dedicated to serving our customers equipment needs with the best products the best support and the best people available. We continue to receive awards for the best products and best places to work year after year. We do so because as a coworker of Leppo we are all guided by theLeppo Way:

1. We Will Meet Our Commitments
2. We Will Be Thorough
3. We Will Make Good Decisions
4. We Will Ask Questions

Equal Opportunity Employer:

Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race ethnicity creed color religion sex age national origin or ancestry disability genetic information veteran/military status sexual orientation gender identity or other protected characteristics under federal state or local law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Leppo Rents is an atwill employer which means that either party is free to terminate the employment relationship at any time without any advanced notice for any reason or no reason.