Food and Beverage Manager - Waldorf Astoria Cairo Heliopolis
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Job Description
EOE/AA/Disabled/Veterans
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
Its not just a job vacancy we will help you elevate your career by offering a variety of learning & development programs career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Life insurance.
What will I be doing
As a Food and Beverage Manager you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage train and develop team members and work within all budgeted guidelines. Specifically you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit manage train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food Liquor Costs and Payroll
- Set departmental targets and objectives work schedules budgets and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and midyear appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and postmeeting minutes generated
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security fire regulations and all health and safety legislation
What are we looking for
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous experience in a similar position in a luxury hotel setup
- Sales driven with an acumen to drive new business
- Passionate about delivering exceptional guest services
- Ability to comply with all Food and Beverage brand standards
- Strong leadership skills
- Willingness to develop team members
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a certified Forbes property
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Employment Type
Full-Time
