Claims Order Management Specialist Entry Level
Claims Order Management Specialist Entry Level
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Salary Not Disclosed
1 Vacancy
Job Description
Position : Claims Order Management Specialist Entry Level
Location : San Antonio TX
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Customer Service
Level of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Workdays/hours: M F 8am 5pm
Job Description:
- Claims department is responsible for providing post order support to resolve disputes submitted by our customer base.
- This is a data entry position with majority of workflow coming through email. Must have reliable WIFI.
- This position works closely with the Claims Team Lead to ensure the departments stated goals and quality standards are achieved through continuous improvement and efficiency gains opportunities.
- This position works closely with BDs National Contracts Pricing Sales Support GDC and Transportation departments.
- This position is responsible for a multitude of tasks including but not limited to the following: investigating and processing credits debits and rebillings associated with over short and damages pricing discrepancies customer requested returns. The duties of this position will adjust to the needs of the business as it grows and provide appropriate backup support.
- Seeking Candidates that have the ability to demonstrate good writing critical thinking data entry and computer skills while maintaining a positive attitude.
- Interprets and applies systems knowledge and tools to manage customer requests with supervision.
- Resolves routine problems/issues. Coordinates problem resolution with alternate sources.
- The ability to develop knowledge and skills in own area; may still be acquiring / expanding higher level skills.
- Applies knowledge / skills to complete a variety of daytoday activities within own area.
- Works with moderate supervision / guidance; accountable for individual results and impact on team.
Required Experience:
Junior IC
Employment Type
Full Time
