Research Expert

Why We Have This Role

In this role you will be part of the growing Qualtrics market research community that helps some of the worlds top minds take their research to the next level. Youll be challenged in partnership with a Research Manager to come up with new and creative solutions to our clients most difficult research needs.

The Research Expert plays a key role during the all or part of the lifecycle of impactful research projects for strategically important clients.

How Youll Find Success

• Establishing and maintaining trusting relationships with clients where they seek your thoughtleadership and perspective on research goals
• Delivering insights that clients leverage to make critical business decisions
• Owning a portfolio of projects independently with support from junior team members
• Managing initiatives with effective project management and exceptional organizational skills
• Delighting clients as measured by customer satisfaction and repeat business

How Youll Grow

• Opportunity to expand your project management skills gain indepth knowledge of research methodologies and enhance your leadership abilities.
• Structured Promotion Process
• Career Action Planning with Manager

Things Youll Do

• Work with clients to define and document stakeholders business requirements understand key business challenges and develop the customers vision into a valuebased solution.
• Create and execute goaldriven account/program plans and provide direct oversight of assigned account portfolio. This includes setting clear project & timeline expectations with clients managing support assignment identifying risks & issues and overseeing throughout all stages of projects.
• Provide polished and timely client communication and responsive follow through on all issues actions and escalations.
• Ensure customer health and help to expand within existing accounts as program needs mature from the delivery of our key offerings.
• Provide proactive thought leadership and contribute to a growing knowledge network of best practices and methodologies that improve the effectiveness of our team and the information available to our clients.

What Were Looking For On Your Resume

• A minimum of 1 year within the custom Market Research industry
• Research experience with a wide array of product services brand and advertising research methodologies
• Experience leading complex research projects (from design through analysis)
• Track record of success in building customer relationships at multiple levels of a clients organization
• Analytical skills with experience in statistical modeling and analysis.
• Proficient with Microsoft suite (Excel PowerPoint) and Google suite (Sheets Slides)
• Bachelors or advanced degree in business mathematics or the sciences.
• Comfortable in a fastpace unstructured and highly competitive environment
• Ability to communicate clearly and pleasantly through both written and spoken mode
• Proficiency in English (written & oral)

What You Should Know About Our Team

Our Edge Research Services team is a collaborative and supportive group of professionals dedicated to delivering highquality results to our clients. We foster a culture of open communication innovation and knowledge sharing. You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.

Our Teams Favorite Perks And Benefits

• Worklife integration: frequent office events team outings and happy hours
• Qualtrics Experience Program: $1500 for an experience of your choosing (eligible after a year)
• Creative office design fostering innovation and collaboration
• Comprehensive benefits package (medical dental vision life insurance etc.