drjobs Sr Technical Writer- PCC

Sr Technical Writer- PCC

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1 Vacancy
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Job Location drjobs

Merrimack, NH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory equip their workforce or secure their data we make it happen. All it takes is finding the right combination of tech hardware software cloud solutions and support services. Thats what we do. Were the IT Departments IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds experiences and perspectives. Its what makes Connection uniquewhat drives us to innovate and create technology solutions that stand apart from the crowd. Wed love for you to be a part of that fabric to share your ideas and experiences with a team that thrives on fresh thinking creativity and helping others.

Why You Should Join Us

Youll find supportive teammates and a rewarding career at Connectionplus great benefits. We take pride in supporting employees with a total rewards package that provides financial emotional and physical resources for you and your family. Our compensation 401k plans medical insurance and other benefits are progressive and competitive. We value the importance of our employees emotional wellbeing. To support employees we provide free therapy visits mental health coaching and tools and meditation resources.Youll also enjoy a generous paid time off package that includes not only vacation and care time but also Wellness and Volunteer Time Off days.

Responsibilities

The Senior Technical Writer works independently with little or no direct supervision under guidance of the VP of IT Shared Services utilizing independent judgment and discretion in developing accurate documentation and materials needed to communicate necessary information to a project team and to both internal and external customers. Sr. Technical Writer oversees the creation and management of documentation in compliance with current Connection policies.

Job Duties:

Creates and provides material for hard and soft copy documents to include manuals online text and Wiki environments.
Assists in the development of webbased training where applicable
Assists training department in development of curriculum and content for materials as required.
Aids the Information Technology teams in development of technical documentation when needed.
Maintains and increases skills by keeping up with the latest developments in the field of technical communication.
Assists Business Analysts and other department members in creating/importing requirements through technical documentation into the required program management tools.
Ensures compliance with all corporate policies procedures standards and audit activities.
Ensures projects and tasks are successfully completed and objectives effectively met on time and within expectations.
Works with key business segments and peer groups to ensure effective collaboration and communication around documentation requirements and related initiatives.
Performs all other duties or special projects as assigned.

Min

USD $93000.00/Yr.

Max

USD $119862.00/Yr.

Qualifications

Experience developing diverse types of documentation such as user manuals implementation guides tutorials white papers and/or programming guides.
Technical aptitude with ability to develop an understanding of the products and solutions delivered and able to quickly learn and understand technical solutions.
Excellent verbal and written communication skills with strong technical skills and the ability to interact with engineering and endusers across all technical levels.
Proven ability to conduct indepth research gather information from technical sources and synthesize it into understandable content.
Strong writing editing and proofreading skills.
Advanced skills in Microsoft Office products such as Word Excel and Visio.
Working knowledge of authoring and editing tools such as Adobe and other various tools in the of documentation delivery
Experience with effective collaboration with all levels of business management in defining justifying and executing the enterprise voice strategy.
Cross functional experience with ability to work in a shared services support paradigm leveraging resources from multiple divisions and geographic locations.
Adaptable with ability to switch tasks based on shifting priorities in a fastpaced environment.
Decisive with ability to make a prompt determination and substantiate decision if challenged.
Interpersonal skills with ability to work well with all levels of the organization.
Organized state of mind with ability to document activities anticipate problems plan schedules and monitor performance according to priorities and deadlines.
Quick study with ability to master a situation or learn new things with minimum direction or training.

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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