Summary
Responsibilities for the Housing Match Specialist shall be determined by the Coordinated Entry System Manager and can be revised as necessary with proper notification and training provided where appropriate.
TheHousing Match Specialist has minimal direct client engagement and is more of a liaison between the client and services. On a weekly basis s/he provides support to the Housing Match team. In addition to this s/he builds relationships with the community and housing programs to support a seamless referral structure. The Housing Match Specialist utilizes a data system to manage these processes. This involves running reports monitoring data quality and assist with trainings for the community.
What You Will Do To End Homelessness
- Facilitates timely client referrals to housing programs.
- Manage Community Priority list of housing programs.
- Maintain knowledge of housing programs for individuals experiencing homelessness that have fluctuating availability and unique eligibility criteria.
- Maintain knowledge of Regional Coordinated Entry Policies and procedures in order to educate and assist partner providers in the community get clients connected to services.
- Utilize HMIS database to communicate messages and coordinate client care.
- Coordinate with case managers throughout the community to make sure client needs are met.
- Fosters strong relationships with housing providers.
- Maintain program files notes and submit reports as requested.
- Manage and aggregate data related to housing availability and placements.
- Maintains adherence to the employee and campus policies attends yearly updates and any specific trainings established for their department. Promptly reports any violations to their immediate supervisor.
- Attends required staff meetings and agency events.
- Adheres to policies regarding working hours break periods and proper use of communication (email and internal messaging SLACK) time clock and benefits systems.
Youre An Ideal Fit If You Meet the Following
- Minimum of 2 years experience in a social service or customer service setting. Minimum 1year experience in working with data entry and analysis. Proficiency with Microsoft Office with an emphasis on Excel. You can effectively communicate with clients from diverse backgrounds including those who are experiencing mental health substance use traumatic and medical barriers; and must model effective engagement strategies.
- Mustbe able to professionally communicate and maintain productive relationships with colleagues and partner agencies; work in a fast paced environment; work as part of a team; use sound judgement; demonstrate personal responsibility and integrity; show initiative; and an ability to work interconnectedly. A sensitivity to cultural diversity lifestyle issues is essential. Previous experience with HMIS preferred.
- Effective written and verbal communication skills (Spanish a plus).
- Visual acuity sufficient to maintain system of records and reports containing computergenerated and handwritten documents.
- Ability to handle sensitive material maintaining the highest level of confidentiality and displaying sound judgement.
- Mobility sufficient to conduct regular duties within a normal office environment.
- Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.
Summary
Responsibilities for the Housing Match Specialist shall be determined by the Coordinated Entry System Manager and can be revised as necessary with proper notification and training provided where appropriate.
TheHousing Match Specialist has minimal direct client engagement and is more of a liaison between the client and services. On a weekly basis s/he provides support to the Housing Match team. In addition to this s/he builds relationships with the community and housing programs to support a seamless referral structure. The Housing Match Specialist utilizes a data system to manage these processes. This involves running reports monitoring data quality and assist with trainings for the community.
What You Will Do To End Homelessness
- Facilitates timely client referrals to housing programs.
- Manage Community Priority list of housing programs.
- Maintain knowledge of housing programs for individuals experiencing homelessness that have fluctuating availability and unique eligibility criteria.
- Maintain knowledge of Regional Coordinated Entry Policies and procedures in order to educate and assist partner providers in the community get clients connected to services.
- Utilize HMIS database to communicate messages and coordinate client care.
- Coordinate with case managers throughout the community to make sure client needs are met.
- Fosters strong relationships with housing providers.
- Maintain program files notes and submit reports as requested.
- Manage and aggregate data related to housing availability and placements.
- Maintains adherence to the employee and campus policies attends yearly updates and any specific trainings established for their department. Promptly reports any violations to their immediate supervisor.
- Attends required staff meetings and agency events.
- Adheres to policies regarding working hours break periods and proper use of communication (email and internal messaging SLACK) time clock and benefits systems.
Youre An Ideal Fit If You Meet the Following
- Minimum of 2 years experience in a social service or customer service setting. Minimum 1year experience in working with data entry and analysis. Proficiency with Microsoft Office with an emphasis on Excel. You can effectively communicate with clients from diverse backgrounds including those who are experiencing mental health substance use traumatic and medical barriers; and must model effective engagement strategies.
- Mustbe able to professionally communicate and maintain productive relationships with colleagues and partner agencies; work in a fast paced environment; work as part of a team; use sound judgement; demonstrate personal responsibility and integrity; show initiative; and an ability to work interconnectedly. A sensitivity to cultural diversity lifestyle issues is essential. Previous experience with HMIS preferred.
- Effective written and verbal communication skills (Spanish a plus).
- Visual acuity sufficient to maintain system of records and reports containing computergenerated and handwritten documents.
- Ability to handle sensitive material maintaining the highest level of confidentiality and displaying sound judgement.
- Mobility sufficient to conduct regular duties within a normal office environment.
- Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.
Summary
Responsibilities for the Housing Match Specialist shall be determined by the Coordinated Entry System Manager and can be revised as necessary with proper notification and training provided where appropriate.
TheHousing Match Specialist has minimal direct client engagement and is more of a liaison between the client and services. On a weekly basis s/he provides support to the Housing Match team. In addition to this s/he builds relationships with the community and housing programs to support a seamless referral structure. The Housing Match Specialist utilizes a data system to manage these processes. This involves running reports monitoring data quality and assist with trainings for the community.
What You Will Do To End Homelessness
- Facilitates timely client referrals to housing programs.
- Manage Community Priority list of housing programs.
- Maintain knowledge of housing programs for individuals experiencing homelessness that have fluctuating availability and unique eligibility criteria.
- Maintain knowledge of Regional Coordinated Entry Policies and procedures in order to educate and assist partner providers in the community get clients connected to services.
- Utilize HMIS database to communicate messages and coordinate client care.
- Coordinate with case managers throughout the community to make sure client needs are met.
- Fosters strong relationships with housing providers.
- Maintain program files notes and submit reports as requested.
- Manage and aggregate data related to housing availability and placements.
- Maintains adherence to the employee and campus policies attends yearly updates and any specific trainings established for their department. Promptly reports any violations to their immediate supervisor.
- Attends required staff meetings and agency events.
- Adheres to policies regarding working hours break periods and proper use of communication (email and internal messaging SLACK) time clock and benefits systems.
Youre An Ideal Fit If You Meet the Following
- Minimum of 2 years experience in a social service or customer service setting. Minimum 1year experience in working with data entry and analysis. Proficiency with Microsoft Office with an emphasis on Excel. You can effectively communicate with clients from diverse backgrounds including those who are experiencing mental health substance use traumatic and medical barriers; and must model effective engagement strategies.
- Mustbe able to professionally communicate and maintain productive relationships with colleagues and partner agencies; work in a fast paced environment; work as part of a team; use sound judgement; demonstrate personal responsibility and integrity; show initiative; and an ability to work interconnectedly. A sensitivity to cultural diversity lifestyle issues is essential. Previous experience with HMIS preferred.
- Effective written and verbal communication skills (Spanish a plus).
- Visual acuity sufficient to maintain system of records and reports containing computergenerated and handwritten documents.
- Ability to handle sensitive material maintaining the highest level of confidentiality and displaying sound judgement.
- Mobility sufficient to conduct regular duties within a normal office environment.
- Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.