Educational Enrolment Consultant

At FutureLearn were passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures.

We truly believe that upskilling is a worthy investment and we hope to empower our learners to take control of their careers through personalised learning pathways giving them progress at their fingertips.

Partnering with 260 worldclass educational partners including prestigious universities global brands and industry partners we offer our 20 millionstrong learner community the opportunity to discover and access flexible highquality online courses and degrees.

Were not here just to teach new skills (although we do that well) we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning career empowerment and education for all. If that sounds like you get in touch. You could help us achieve our biggest goal yet becoming the worlds best AIpowered careerbased learning platform and OPM.

Whats the opportunity

We are looking for highlymotivated results driven individuals to join our team of Educational Consultants.As an Educational Consultant youll make a difference by advising and enrolling students from all over the world onto a range of online undergraduate and postgraduate programmes from leading British universities and business schools.

Youll answer requests for information warm leads no cold calling and youll guide candidates through the application and admission processes until programme payment and enrolment.

We are looking for salesexperienced people ideally within the contact centre / phone sales world although we welcome applications from all who are keen on education sales and are looking for a long term job.

What does success look like

• Build rapport and develop relationships with prospective students.
• Guide students through the admissions and application process from initial contact to program enrolment.
• Respond to information requests and assist students in understanding their study options.
• Effectively manage warm leads through phone email and webbased platforms.
• Achieve measurable results in a fastpaced goaloriented environment.
• Support prospective students in making informed decisions about their education.

What you will bring to the table:

• Proven experience in sales.
• Strong ability to build relationships and establish rapport with prospective students.
• Ability to perform in a fastpaced targetdriven environment.
• Excellent communication skills especially via phone email and web platforms.
• High proficiency in English (both written and spoken).
• Competency in using Microsoft Office and CRM tools (Salesforce experience is a plus).

Preferred:

• Previous experience in contact centre or phone sales roles.
• Familiarity with CRM platforms with Salesforce being an advantage.
• Previous Contact Centre/Phone sales role.
• Experience with CRM Salesforce is our main tool.

What we offer you:

• 28 days of Annual Leave plus UK Public Holidays
• Roll over up to 5 days Holiday
• Access to FutureLearn courses
• Westfield Health Cash Plan
• Cycle to Work scheme
• Season Ticket Loan
• Charity work 1 day dedicated to a charity of your choice
• Calm Premium Subscription

What happens next

Ready to go for it Click Apply include your CV and tell us why youd like to become a FutureLearner and how youll nail this role.

Recruitment Process

Please contact if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race colour national origin ethnicity gender age disability sexual orientation gender identity or religion.

We cant wait to meet you!#FutureLearnCareers

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