Dealership Parts Advisor
Dealership Parts Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Diehl Automotive of Butlerhas an immediate opening for a professional parts advisor.
Successful candidates will have experience in the retail/wholesale automotive parts industry be highly motivated and focused on customer satisfaction. Kia and Ford experience is helpful as well as some experience with Tekion DMS.
Responsibilities:
- Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
- Answer telephone and greet customers in a friendly and professional manner.
- Communicate effectively with customers and vendors via phone inperson or email.
- Assist customers by answering questions and providing assistance as requested in a quick friendly and professional manner.
- Maintain clean and professional appearance of counter work area and stockroom.
- Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.
- Order parts from suppliers based on Service Team and customer requests.
- Receive unpack and store parts in appropriate storage areas so they are readily available when needed.
- Check quantity and condition of goods received against invoices and purchase orders.
- Check number and unit cost as well as total billing for charges against proper records.
- Specify parts accurately.
- Process core returns parts warranties and parts returns as necessary.
Qualifications:
- Prior experience in retail/wholesale automotive parts industry helpful
- Highly selfmotivated
- Focused on customer satisfaction and strong interpersonal skills
- Must have a valid drivers license
Benefits offered:
- Available Health insurance
- Available Vision and Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- 401(k) with employer match
- Employee discounts
Required Experience:
Unclear Seniority
Employment Type
Full-Time
