Dental Insurance Coordinator Dental Associates of Florida - Lutz
Dental Insurance Coordinator Dental Associates of Florida - Lutz
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Job Description
Overview
Dental Associates of FL Lutz is looking for a Dental Insurance Coordinator to join our clinical team by providing a high level of patient service and satisfaction while operating in a teambased environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones handle patient inquiries make appointments and assist with the completion of the patients treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. The hours are MonFri 8:005:00. Payrange $18.00$21.00.
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients sign them in schedule future appointments and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemailon a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- Experience working in a dental medical or other healthcare office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service skills
- Must have dental insurance experience including: filing claims preauthorizations appeals denials & verifications
#LICN1
#CAR
Required Experience:
IC
Employment Type
Full-Time
