DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead endtoend processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Identity and Access Management you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads endtoend product delivery processes including intake dependency management release management product operationalization delivery feasibility decisionmaking and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Manages demand intake and continuously improve backlog with the team ensuring all items are clearly described with acceptance criteria estimated and prioritized
- Creates and maintains the products definition and artifacts including product roadmap strategy and vision for the product and customer facing SLOs/SLAs
- Creates and drives the gotomarket plans for the product including firmwide communications and support models
- Partners with line of business (LOB)/corporate end users and functional groups to assess needs understand requirements and syndicate solutions that meet requirements for risk and control audit/regulatory/compliance client service and user experience
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platformwide release management in addition to deployment processes and strategies
- Experience in technical vendor management
- Functional areas and work experience including Identity and Access Management (IAM) RSA Product Adoption and finegrained access control
- Strong risk and controls background with ability to manage breaks issues control procedures and audits
- Outstanding written and verbal communication skills
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Strong technical background preferably engineering based
- Accomplished track record in utilizing JIRA Confluence and accompanying tools
- Demonstrated relationship management skills in an enterprise environment
Required Experience:
Manager