Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Be accountable for Service Delivery for Quality Vault implementations ensuring the customers success on our applications
Establish robust program governance and ensure strategic oversight for the transformation including the establishment and tracking of program KPIs
Collaborate and actively communicate with the Sales Strategy Product Management Business Consulting and Services Leadership teams at Veeva keeping everyone aligned and informed on program milestones and activities
Develop strategic relationships with the customers IT and business executives and other diverse stakeholders. Work with them to define deployment and transformation roadmaps across the program
Become the customers trusted advisor providing outsidein perspectives on Veevas best practices and industry benchmarks
Develop implementation proposals and lead services contract negotiations
Oversee the project performed by the Services team. Act as the first line of defense for customer or internal escalations
Ensure a smooth transition to and oversee the postdeployment managed services teams
Requirements
12 years in largescale program management with software delivery in the Life Sciences or Healthcare sectors
Indepth Medical Device and/or Diagnostics knowledge in Quality and Manufacturing
Experience in Managing Sr. Executives through large programs
Track record of success leading diverse global teams to deliver large complex GxP technology implementations delivering measurable business results
Experience in technology strategy and roadmap development for large pharma customers
Proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Skills in problem resolution negotiation dealing with ambiguity the establishment of effective processes influencing without authority
Works well with third parties: can organize and galvanize a disparate group of people keeping cadence in the program high
Based in North America with the ability to meet travel requirements
Ability to travel up to 50 based on customer requirements
Nice to Have
Veeva Vault implementation experience
Software as a Service implementation experience in GxP space
Management Consulting
Change Management experience
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $100000 $200000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
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Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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