Bilingual Compliance Specialist
Bilingual Compliance Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
JAFRA COSMETICS INTERNATIONAL is looking for you.
Jafra is a fun direct selling company that has been part of the industry since 1956. We work to create an exceptional experience for our associates and sales consultants. Are you ready to be part of the team Join us!
PRIMARY FUNCTION:
The Compliance Specialist is an integral function of the US Compliance Team in its efforts to promote overall regulatory compliance throughout the JAFRA US market specifically US Beauty Consultant Compliance with JAFRA Policies & Procedures and US business compliance with laws and regulations including but not limited to FTC regulations related to marketing communications direct sales and multilevel marketing. Generally the Compliance Specialist will intake create records of investigate review and report on compliance issues as well as conduct training and education and support the US Compliance Team. This person will communicate with JAFRA Consultants employees and third parties on compliance related issues manage compliance software programs and vendors maintain compliance files and logs and as engage in compliance strategy planning project planning and training initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Search for and investigate US Field Compliance incidents as issues are reported communicate with Jafra management about such issues and prepare reports and documentation regarding those incidents.
- Carry out main functions of US Market Income Claims Policy by investigating potential compliance issues reviewing marketing materials working with US Market management to resolve issues.
- Manage US Field Compliance email account and respond to emails delegate issues back to CRT elevate issues to Compliance Counsel and/or log incidents into Compliance Log
- Prepare US Field Compliance communications and communicate via mail electronically or over the phone in both English and Spanish. Such communications will include formal compliance letters emails direct messages on social media and phone calls to US Consultants and third parties.
- Serve as an expert resource regarding the US Consultant Policies & Procedures and respond to questions regarding the policies from CRT members other JAFRA employees and JAFRA Consultants and elevate question to the Compliance Counsel or Committee as needed.
- As necessary prepare agenda for US Field Compliance Committee meetings report on US Field Compliance Log and other compliance incidents to Compliance Committee
- Maintain all documents on the SharePoint US Compliance website including meeting notes agendas Compliance Log enforcement letter templates and any other documents as needed.
- Support US Market with investigating and addressing financial fraud issues. Create maintain and execute fraud policy.
- Liaise with and manage compliance vendors and software programs.
- Collect analyze and report metrics and data on compliance efforts and issues including enforcement training processes events and policy.
- Maintain current and historic files and documentation for all enforcement incidents investigations and matters.
- Update job knowledge by participating in educational opportunities; reading professional publications; attending industry webinars calls and meetings.
- Support Compliance Counsel as needed with general compliancerelated tasks including in preparing and presenting trainings communications documents reports and other materials.
QUALIFICATIONS:
EDUCATION: Bachelors Degree highly desirable but not required
EXPERIENCE:Highly desirable but not required Experience in compliance either within direct sales financial banking or other relevant area.
SKILLS:Bilingual (Spanish and English oral and written)
OTHER SKILLS AND ABILITIES:
- Excellent written and spoken communication critical thinking and attention to detail
- Conflict resolution and customer service
- Time management and ability to handle a busy workload
- Ability to understand process and organize data
- Excellent computer skills including proficiency using the SAP system Power Point Word SharePoint Excel and OutlookAct with a high degree of integrity and responsibility. Ability to work effectively with others in a cooperative team environment
- Strong organizational communication and interpersonal skills
- Possess the flexibility and ability to react quickly to timesensitive requests and changes
Required Experience:
Senior IC
Employment Type
Full-Time
