Product Management and Operations Specialist Health Research Team
Product Management and Operations Specialist Health Research Team
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 109000 - 222000
1 Vacancy
Job Description
Milliman is seeking an experienced Product Management and Operations Specialist to join our Health Research Team (HRT). The ideal candidate will possess strong organizational skills and exhibit excellent communication abilities. The person in this role will have direct daily client contact with numerous Health Research Team members other Milliman professionals and outside contacts. This position reports to the Health Research Teams Senior Manager Operations.
Who WeAre
The Health Research Team supports Milliman products and practices in a variety of capacities. These include but are not limited to financial functions client support project management data engineering and data analytics services. As a shared service team we pride ourselves in delivering high quality timely support to Millimans clients consultants and leadership teams.
Job Responsibilities
- Develop deep subject matter expertise in Milliman Health products and tools managing conversations with consultants and clients through the full cycle licensing process
- Craft refine and execute strategy including managing changes in mature products with complex dependencies
- Communicate and work collaboratively with technical and nontechnical stakeholders
- Monitor and analyze operational processes to identify areas for improvement
- Implement and maintain efficient workflows to enhance productivity and accuracy
- Develop and document standard operating procedures (SOPs) to ensure consistency and compliance.
- End to end product licensing and fulfillment including tracking and renewal of licenses
- Ensuring all licensing agreements and associated documents are properly executed and maintained
- Help desk support (e.g. triaging inquiries and directly answering questions related to product licensing)
- Support special projects and initiatives as assigned
Minimum requirements
- 5 years of proven workrelated experience in an operations role preferably in a professional services or consulting environment
- Proficiency in Microsoft Office Suite particularly Excel Word Outlook SharePoint and Teams
- Detailedoriented with a focus on accuracy and quality
- Thrives in a fastpaced environment
- Adaptable/Flexible: Skilled at adjusting priorities and working under pressure
- Ability to prioritize and manage concurrent projects with attention to project deadlines
- Ability to work independently and as part of a team in a fastpaced environment
- Excellent verbal and written communication skills
- Strong decisionmaking skills with the capacity to evaluate options and make sound judgments independently
- Commitment to ongoing professional development and a growth mindset
- Continuous improvement mindset: Proactively seeks opportunities for improvement and innovation
- Strong analytical and problemsolving skills
- Strong organizational and timemanagement skills
Competencies and Behaviors that Support Success in this Role
- Bachelors degree preferred in business administration operations management project management or other related field. Commensurate work experience will be considered.
- Experience in product licensing and/or access fulfillment processes
- Experience with software development lifecycle project management
- Familiarity with health claim and enrollment data sets
- Established relationships with US health payers provider organizations a plus
- Experience with Client Relationship Management systems (e.g. Salesforce Dynamics CRM) and/or EFT site management
- Ability to comfortably lead / facilitate meetings by asking valueadd questions and providing meaningful input
The Team
Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issuesfrom assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted comprehensive set of cost guidelines in the industry.
Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.
Location:This is a remote position.
The expected application deadline for this job is June 26 2025.
Salary: The salary range is $87000 $222000 depending on a combination of factors including but not limited to education relevant work experience qualifications skills certifications location etc. If overall experience is 5 years the range would be $87000 $177000; for experience 10 years or greater the range would be $109000 $222000.
Benefits:
We offer a comprehensive benefits package designed to support employees health financial security and wellbeing. Benefits include:
- Medical Dental and Vision Coverage for employees dependents and domestic partners.
- Employee Assistance Program (EAP) Confidential support for personal and workrelated challenges.
- 401(k) Plan Includes a company matching program and profitsharing contributions.
- Discretionary Bonus Program Recognizing employee contributions.
- Flexible Spending Accounts (FSA) Pretax savings for dependent care transportation and eligible medical expenses.
- Paid Time Off (PTO) Begins accruing on the first day of work.
- Fulltime employees accrue 15 days per year.
- Employees working less than fulltime accrue PTO on a prorated basis.
- Holidays A minimum of 10 observed holidays per year.
- Family Building Benefits Includes adoption and fertility assistance.
- Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria.
- Life Insurance & AD&D 100 of premiums covered by Milliman.
- ShortTerm and LongTerm Disability Fully paid by Milliman.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
#LICS1 #L1REMOTE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
