Associate Legal Policy
Associate Legal Policy
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$ 55900 - 77400
1 Vacancy
Job Description
Are you prepared to join the X team and help build the ultimate realtime informationsharing app revolutionizing how people connect At X were on a mission to become the trusted global digital public square committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!
Title: Legal Policy AssociateLocation: San Jose CA OR Bastrop TX (Onsite)
Base Salary Range: $Equity
What Youll Do:
handle legal content removal requests including document intake and processing as well as analyzing and interpreting content through the lens of X Rules and policies without bias and provide a level of support that exceeds industry standards;
work closely with Legal Policy team members in EMEA US and JAPAC on prioritizing requests and ensuring consistency in the teams operations;
collaborate effectively with crossfunctional stakeholders performing comprehensive analysis of ambiguous problems and datadriven decisions to achieve resolution;
maintain clear and proactive communication with stakeholders ensuring they are informed and consulted throughout the process;
work seamlessly across multiple operational workflows leveraging knowledge of geopolitical and cultural contexts to ensure sound judgment in case resolution;
continuously identify opportunities to streamline and optimize operational workflows across multiple tools teams processes and policies to prevent future escalations;
balance throughput time with delivering highquality customercentric resolutions ensuring a superior experience for all parties involved;
join on an oncall rotation working closely with other members of Safety to provide timely responses to emergency requests from all over the world.
Notes:
Role involves exposure to sensitive or graphic content including but not limited to vulgar language violent threats pornography and other graphic images.
You may represent X in witness testimony or other external engagements.
Qualifications
Bachelors Degree or equivalent education / experience.
2 years of relevant experience in highvolume legal document intake and processing content moderation or customer support escalations.
Availability to work on weekends. Schedule could include weekend coverage (SundayThursday or TuesdaySaturday)
Full professional proficiency in English; and one of the following languages is preferred: French German Hindi Japanese Portuguese Spanish Turkish.
Other language competency is a plus.
Proven experience in providing analyses or recommendations that inform policy/development and/or strategic decision making based on operations.
Excellent business judgment and strategic thinking; extremely detailoriented.
Experience working within a globally distributed support/operations team; experience in social media highly desirable
Excellent written and verbal communication skills with the ability to articulate and simplify complex topics and present compelling arguments.
Passion and enthusiasm for protecting user safety privacy and freedom of expression.
Required Experience:
IC
Employment Type
Full-Time
