Server - Food SB Sugar Factory

Why Ballys

Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.

With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role: Server Food SB Sugar Factory

Responsibilities:

• Ensures friendly efficient and effective service of food and beverage to all guests in a timely fashion adhering to Company Standards.
• Ensures guests are greeted with in 2 minutes making eye contact and smiling.
• Beverage order placed within 2 minutes suggest appetizer and alcohol drink of the day.
• Soups and salads served within 3 minutes appetizers within 5 minutes lunch within 10 minutes dinner within 15minutes
• Operates POS system. Issues guests checks in a holder makes change and closes checks. Servers must have an Assistant Manager and/or Supervisor run end of day report to ensure no open checks.
• Must possess a personable customer service attitude with organizational ability to handle multiple tasks simultaneously.
• Reports for work in a clean and neat complete uniform including name tag ID badge Service License cork screw and black non slip shoes prior to start of shift.
• Maintains thorough knowledge of the restaurant menu.
• Answers guests questions regarding the menu makes suggestions regarding food specials and soups of the day.
• Writes guests order.
• Checks dishes for presentation and accuracy before leaving kitchen.
• Pre buses and resets tables as well as assist in running food from the kitchen.
• Stays visible at all times to the guests. Limits time in the kitchen.
• Completes opening and closing side duties. Checks with assistant manager/supervisor before leaving shift.
• Observes diners response to any additional requests and to answer any questions guests may have.
• Provides exceptional customer service with a smile.
• Communicates effectively with coworkers supervisors chefs and guests.
• Follows all relevant policies and procedures set by the company.
• Complies with the companys recycling program standards.
• Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
• Must be actively at work to perform the essential functions of this job.
• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures. Comply with all state and federal liquor laws

ADDITIONAL FUNCTIONS:

• Performs all other duties as assigned

Qualifications:

• Must possess high school diploma or GED.
• Must possess good communication skills.
• Must be able to report to work on time as scheduled.
• Must be able to work weekends holidays and nights as needed.
• Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
• Must present an overall professional appearance and report to work in appropriate uniform.
• Must be ABC certified before starting work.
• Must be able to speak read and write English.

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Salary Starting Rate: $6.00/hr

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Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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