Subaru Service Advisor
Subaru Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Stohlman Subaru of Tysons is looking for talented detailoriented and dedicated professionals to join our team. At Stohlman we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. If you are a hardworking selfmotivated individual with the ability to get along with others we are looking for you.
Stohlman Automotive Inc. is a premier organization. We own and operate 3 innovative Dealership locations in Tysons Corner and Sterling VA representing the Volkswagen and Subaru brands.
Stohlman Subaru has beenfamilyowned and operated for over 75 years. We are one of the leading Subaru retailers in the district in customer satisfaction and service volume. Please apply if you are looking to join a great team that will value your time skillset and helps you grow!
Benefits/Culture
At Stohlman we offer:
Competitive Compensation
401K Plan with employer match
Affordable health dental vision and disability insurance plans
Paid holidays vacation and sick leave
Employee discounts on vehicle sales parts and service.
A drugfree environment
Subaru Service Advisor Responsibilities
Oversee service orders and flow of the service drive. Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Subaru Service Advisor Qualifications
- Dealership/ Automotive experience
- DealerTrack (DMS) experience is a plus!
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional wellgroomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Teamoriented and selfmotivated
Our company is a familyowned and operated business so we know what it takes to grow a company from the ground up. Please submit your resume for immediate consideration.
We look forward to hearing from you.
Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
