Outlet Manager
Outlet Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Outlet Manager role
Key Responsibilities:
- Lead the operations of a specific outlet ensuring profitable operations and achievement of business goals
- Accurately forecast business demands and adjust strategies accordingly
- Collaborate with management to develop and execute effective marketing plans
- Maintain an uptodate manning schedule to ensure optimal staffing levels
- Oversee regular preventative maintenance to keep the outlet in excellent condition
- Uphold and enforce outlet safety and sanitation standards
- Lead by example through a handson approach to motivate team members to excel
- Manage team member performance identifying areas for improvement and providing constructive feedback
- Identify training needs and develop comprehensive training programmes for supervisors and team members
- Deliver training in an effective manner to maximise guest satisfaction and team member development
- Foster a positive work environment that encourages teamwork and high morale
- Implement and monitor quality control measures to ensure consistent product and service standards
- Manage inventory levels and supplier relationships to optimise costs and maintain product quality
- Analyse financial reports and key performance indicators to drive business growth
- Handle guest complaints and feedback professionally ensuring high levels of guest satisfaction
- Stay abreast of industry trends and competitor activities to maintain a competitive edge
- Ensure compliance with all relevant laws regulations and company policies
- Participate in budgeting processes and manage outlet expenses within allocated budgets
- Organise and oversee special events or promotions to drive additional revenue
Qualifications :
- College diploma in Hotel Management or related field.
- Previous experience in a Food & Beverage/Restaurant operations management role
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.
Additional Information :
Full GCE O Level Certificate
Three traceable references.
Closing Date: 20th March 2025
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
