Assistant Director of Financial Aid
Assistant Director of Financial Aid
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Job Description
What Were Looking For
This position will support the mission and vision of Baylor University by leading a Financial Aid team in maintaining a customer service focus in the administration of financial aid.Strong leadership relationship building and communication are critical components of this position. Demonstrating robust core competencies most notably; facilitating a commitment to succeed leading by example a desire to continue professional development and learning teaching and developing others being an innovative thinker and having an ability to be decisive with a serviceminded attitude. These attributes will support the Financial Aid office in efficient timely and accurate administration of financial aid.
A bachelors degree and three years of relevant work experience are required. A masters degree and five years of experience are preferred.
Required skills and qualifications:
- Intermediate experience with Excel Banner Federal Student Aid COD NSLDS and other related agencies systems and platforms.
Additional preferred skills and qualifications:
- Knowledge of current Department of Education Financial Aid Regulations and Title IV Aid programs.
- Knowledge of institutional state and private aid programs requirements and regulations.
- Knowledge of aid administration in conjunction with athletic aid eligibility including NCAA Big 12 and Baylor policies and regulations.
- Advanced Excel skills and experience with reporting and data analysis.
- Strong analytical and critical thinking to identify patterns gaps research solutions assess performance and support implementation of processes procedures and policies.
A validTexas Driver License with a clear driving recordof at least two years is required.
A hybrid work arrangement may be considered on a casebycase basis.
Applicants must currently be authorized to work in the United States on a FullTime basis.
What You Will Do
- Responsible for direct supervision and leadership of a Financial Aid team.
- Leadership in development and coaching staff.
- Maintain uptodate knowledge in aid administration to ensure accurate and timely processing.
- Leadership in daily monthly and annual audits and reconciliation of financial aid programs.
- Analyze data to provide proactive identification of error resolution to support compliance and student experience.
- Report patterns in data to supervisor to address areas of needed training and/or changes to policy and procedure for efficiency effectiveness and compliance.
- Heightened awareness in the stewardship and responsibility of accurate compliant aid administration.
- Maintain a thorough knowledge of federal state NCAA Big 12 and university regulations policies and procedures to ensure compliance.
- Development of necessary policies and procedures.
- Support training efforts for the Financial Aid Processing team as well as crossfunctional training in Financial Aid Enrollment Management and Baylor University.
- Research and respond to requests from team members to support customer service and student experience.
- Partner with Student Financial Aid Tech Team in automation setup performance and preparing reports to support Financial Aid Operations.
- Assist with special projects and any other task assigned by the supervisor. Including the possibility of some travel for training and events.
- Perform all other duties as assigned to support Baylors mission.
- Ability to comply with University policies.
- Maintain regular and punctual attendance.
What You Can Expect
As part of the Baylor family eligible employees receive a comprehensive benefits package that includes medical dental and vision insurance generous time off tuition remission and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your familys wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go toBaylor Benefits & Advantages.
Explore & Engage
Learn more aboutBaylorand our strategic visionBaylor in Deeds. Also explore our great hometown ofWacoand the many opportunities toengage locally. If you are new to Central TexasThis is Waco!
Required Experience:
Director
Employment Type
Full-Time
