Sr Business Analyst

WHO WE ARE

Empowering Connections Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity digital signage and cybersecurity. The company connects manages and protects technologies and devices across widely distributed enterprises. SageNets people processes and technologies coupled with its collaborative approach empowers customers to achieve their core business objectives.

The company offers worldclass service and support via its USbased 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs) geographically diverse teleports a central National Logistics Center multiple data centers and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a twofold calling. First the company creates trusted reliable and secure technological connections for its customers. Second and perhaps even more importantly SageNet works tirelessly to build trusted human connections with its customers partners and communities. The company believes that by creating discovering and nurturing these trusted connections SageNet enhances the world that connects us all.

With a threedecade track record in managed services SageNet boasts a longterm customer base that includes the nations largest retail financial healthcare utilities and energy organizations. SageNet manages communications for more than 430000 endpoints. Headquartered in Tulsa SageNet has regional offices in Atlanta Toronto and Washington D.C.

WHAT YOULL DO

Were looking for an experienced Senior Business Analyst with a robust background in digital transformation and technology projects. This role is pivotal to our transformation efforts and demands advanced analytical skills the ability to lead independent workstreams and proven experience in solving complex realworld business challenges.

Major duties and responsibilities:

• Lead DataDriven Problem Solving: Work closely with crossfunctional teams to tackle highimpact business challenges using data critical thinking and structured problemsolving. Youll work alongside all departments: Sales Operations Finance and Digital Technology with a focus on driving strategic outcomes and measurable improvements.
• Develop and Present Strategic Recommendations: Use data to formulate hypotheses develop and test solutions and make actionable recommendations. This role involves structuring and driving ambiguous problems toward concrete profitable solutions.
• Collaborate Across Departments: Serve as a trusted partner to department heads and team leaders facilitating collaboration and ensuring that proposed solutions align with our larger business strategy.
• Own the RequirementsGathering Process: Conduct indepth requirements analysis and documentation for businesscritical projects. Youll use workshops data analysis and oneonone interviews with senior stakeholders to build a clear actionable understanding of our needs.
• Ensure High Analysis and Reporting Standards: Use your advanced analytical abilities to synthesize information present complex findings to senior leadership and create structured documentation that clearly communicates solutions and strategies.
• Independent and Collaborative Workstreams: Manage your own workstreams while integrating with team efforts on endtoend analysis and implementation projects.
• Testing Validation and Solution Implementation: Develop test cases facilitate user acceptance testing (UAT) and collaborate with stakeholders to ensure successful outcomes.
• Performance Reporting and Ongoing Improvement: Track project metrics and develop insights for continuous process improvements adjusting outcomesbased recommendations.
  
  

WHO YOU ARE

Key Qualifications

• Bachelors degree in Business Information Systems Engineering or a related field (Masters preferred).
• 5 years of business analysis experience focusing on digital transformation software or technologydriven projects.
• Experience working on strategic initiatives or complex projects focusing on tangible business outcomes.

Skills and Competencies

• Proven experience in quantitative analysis and problemsolving focusing on delivering results in ambiguous changing environments.
• Exceptional verbal and written communication skills with the ability to clearly present insights to senior stakeholders.
• Strong project and change management skills; proficiency in business analysis tools and methodologies (e.g. UML BPMN Agile/Scrum methodologies).
• Advanced data analysis skills with knowledge of SQL or data visualization tools preferred.

Attributes for Success:

• Driven and outcomefocused able to work independently and proactively address challenges.
• Adaptable and resilient in dynamic fastpaced environments.
• Strong interpersonal skills with the ability to build trust and influence at all levels of the organization.

WHERE YOULL WORK

Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.

• This position will report to an office and be part of a more significant team atmosphere.
• Productively work in a hybrid work environment which consists of 3 mandatory allin days: Tuesday Wednesday and Thursday and 2 virtual days. A hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.
• Business casual working environment

PHYSICAL REQUIREMENTS

• Be able to sit for long periods of time without problem
• Extensive use of fingers and hands for typing
• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time
  
  

CLASSIFICATION*: Exempt
POSITION TYPE: Fulltime/Salaried
TRAVEL REQUIREMENTS: Negligible
DIRECT REPORTS: No Direct Reports
SAFETY SENSITIVE: No

Ready to join a team that values trusted connections Apply now!

Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities duties and skills required. SageNet reserves the right to modify this job description at any time with or without notice. Employment with SageNet is atwill meaning that either the employee or the company may terminate the employment relationship at any time with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider SageNet maintains a high level of Information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Attention All ThirdParty Agencies Headhunters and Recruiters
SageNet will not accept candidate submissions by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered SageNets property. SageNet will not be responsible for any fees associated with unsolicited candidates nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have a signed agreement. All thirdparty contact with SageNet must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.Please contactfor any questions.