E-commerce CRM Intern mfd 71219
E-commerce CRM Intern mfd 71219
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Job Description
To achieve our ambition we are looking for colleagues who are ready to Be The Change. Come join us on this journey!
British American Tabacco Germany has an exciting opportunity for aEcommerce & CRM Intern inHamburg.
What is the direct impact of this role on the team or organization
This role directly contributes to improving online sales performance increasing customer retention and enhancing digital marketing efforts. The intern will play a key role in supporting daily operations and implementing innovative solutions to drive business growth.
Your key responsibilities will include:
- Support the management of Ecommerce platforms ensuring product listings content and promotions are todate and optimized for performance.
- Assist in executing CRM campaigns including email marketing SMS and loyalty initiatives to improve customer engagement and retention.
- Conduct data analysis and reporting on customer behavior campaign performance and online sales trends to provide actionable insights.
- Collaborate with marketing and digital teams to enhance the online shopping experience and optimize conversion rates.
- Assist in customer segmentation and personalization strategies to drive targeted marketing efforts.
- Help manage and track the performance of paid digital advertising campaigns in collaboration with internal teams and external agencies.
- Conduct competitor analysis to identify industry trends and opportunities for improvement.
- Support daytoday administrative tasks related to Ecommerce & CRM operations ensuring smooth of digital initiatives.
What are we looking for
- Some prior experience or academic exposure to Ecommerce Digital Marketing or CRMrelated projects.
- Basic understanding of customer relationship management principles and digital sales strategies.
- Experience with data handling reporting or performance analysis in an academic or professional setting.
Technical / Functional / Leadership Skills Required
- Strong analytical skills with the ability to interpret customer data and online performance metrics.
- Proficiency in Microsoft Office (Excel PowerPoint) and familiarity with CRM or Ecommerce platforms is a plus.
- Basic knowledge of digital marketing tools such as Google Analytics email marketing software or social media platforms.
- Excellent communication and organizational skills to collaborate with crossfunctional teams.
EducationQualifications / Certifications Required - Currently pursuing or recently completed a degree in Marketing Business Digital Commerce Data Analytics or a related field.
- Knowledge of Ecommerce platforms (Shopify Magento Salesforce Commerce Cloud) or CRM systems is a plus.
Why join BAT
Were one of the few companies named as a Global Top Employer by the Top Employers Institute certified in offering excellent employee conditions.
Collaboration inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive regardless of gender sexual orientation marital or civil partnership status gender reassignment race religion or belief colour nationality ethnic or national origin disability age skills experience education socioeconomic and professional background veteran status perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family parental leave national service sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experiencehere.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
Required Experience:
Intern
Employment Type
Intern
