Customer Service Representative
Customer Service Representative
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Job Alert
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$ 41200 - 44780
1 Vacancy
Job Description
Join Seronda Networks as a Customer Service Representative!
About Us: At Seronda Networks we offer more than just cuttingedge solutions; we provide a thriving environment for professional growth collaboration with a passionate team and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.
Location: Saint Louis Missouri (Onsite Must work from the office)
Working Hours: Monday to Friday
Salary Range: $41200 $44780 per year
We are seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. As a key point of contact for our valued customers you will play a crucial role in ensuring customer satisfaction and fostering longlasting relationships. In this fastpaced environment you will handle inquiries resolve issues and provide information regarding our products and services. Your excellent communication skills and problemsolving abilities will be essential in addressing customer needs effectively.
Responsibilities:
- Respond promptly to customer inquiries via phone email and chat.
- Resolve customer complaints and issues effectively and efficiently.
- Provide accurate information about products and services to customers.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure customer issues are resolved.
- Identify and report potential service improvements and trends.
Qualifications:
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience in a customer service role or similar capacity.
- Exceptional verbal and written communication skills.
- Strong problemsolving abilities and a resultsoriented mindset.
- Ability to handle difficult situations with professionalism and empathy.
- Proficient in using customer service software and Microsoft Office Suite.
Benefits:
- Competitive salary with opportunities for growth.
- Comprehensive health dental and vision insurance plans.
- 401(k) retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development and ongoing training opportunities.
- Supportive and inclusive work environment.
If youre ready to be the welcoming face of Seronda Networks and provide exceptional service apply now to join our team as a Customer Service Representative!
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
