Lead PREM Implementation
Lead PREM Implementation
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Job Description
Pour obtenir une traduction en franais de loffre demploi suivante veuillez envoyer un courriel . Les demandes seront traites dans un dlai de trois jours ouvrables et la priode de dpt des demandes sera prolonge de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative valuesbased team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Ontario Health is seeking an energetic professional with excellent communication stakeholder engagement and project management skills. The ideal candidate is an experienced professional passionate about advancing PersonCentred Care through measuring and reporting on patient provider and caregiver voices. This individual is a proactive collaborative team member who enjoys gathering and synthesizing a range of perspectives and data into actionoriented plans.
The Lead is an integral member of the Person Reported Measurement (PRM) team and plays an essential role leading the development planning implementation and evaluation of PRMs within the Population Health and Value Based Systems Portfolio. This is an exciting opportunity to lead the implementation of PREMs that capture patient provider and caregiver experiences to support the delivery of high quality patientcentred care and meaningful measurement of health system goals and objectives within Ontario Health Teams (OHTs). The PRM Program provides strategic oversight and direction for personreported experience and outcomedriven initiatives stakeholder relationships performance measurement quality standards and best practices as well as championing greater equitable access for patients and caregivers across the health system. This role will be engaged in new areas and work in collaboration with the OHT Implementation and Strategy teams clinical and health administrative leaders as well as external stakeholders (e.g. Ministry of Health OHT) to drive changes at clinical organizational and regional/provincial levels.
Reporting to the Manager the Lead will be responsible for developing methodology and implementing patient provider and caregiver experience surveys in OHTs and other appropriate settings. The successful candidate must have the knowledge skills and experience from a clinical technical and system perspective to champion the portfolios vision for a comprehensive holistic PRM collection and response system. The Lead will exemplify Ontario Healths values of Integrity Inspiration Tenacity Humility and Care.
Here is what you will be doing:
Provide project management and implementation leadership to a provincial initiative to measure and report on the experiences of patients providers and caregivers in the health system
Guide and support the planning development selection implementation and evaluation of Person Reported Measures (PRM) including Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs) to expand Patient and Provider Experience strategies within the Population Health and Value Based Health Systems portfolio
Apply a health equity lens to PRMs through utilization of various methods of engagement implementation data collection and analytic strategies
Manage and coordinate engagement activities with health care providers community members people who use health and social services and their caregivers
Manage and coordinate engagement activities with provincial and regional stakeholders as well as other stakeholders through planned engagement sessions including working groups expert committees advisory councils and focus groups
Advise and update management teams on a regular basis including challenges and opportunities. Proactively identify and manage project risks and issues and manage escalation processes as required
Support system and regional level performance measurement and management with an emphasis on using data for improvement planning and indicator development
Support clinical programs in PRM implementation planning and change management to drive practice change
Lead PRM workflow analysis for clinical pathways to encourage standardized and optimized workflows
Manage PRM implementations (stakeholder engagement IT requirements gathering testing reporting and ongoing quality improvement support)
Act as a key interface and liaison with Managers Directors and Executives as well as other key internal and external stakeholders
Provide mentorship and leadership to junior staff as appropriate
Bring diverse and interdisciplinary groups together emphasizing interdependence shared overall objectives and the need for combined skills
Work collaboratively with other portfolios at Ontario Health to drive performance measurement and health system planning activities
Support the provincial/regional advisory bodies and subject matter experts who provide guidance and thought leadership (i.e. innovating thinking) for the program
Monitor collate and synthesize information on evidence trends and best practices to facilitate planning and decision making
Develop needs assessments jurisdictional scans options analyses impact assessments to advise and guide development of PRMs
Prepare reports briefings policy papers briefing/issue notes and presentations for a variety of audiences
Develop and present material using excellent written verbal and graphical communications skills with ability to express complex concepts effectively to a variety of audiences.
Deliver excellent tactical and critical strategic thinking
Approach problems proactively and recommend thorough and practical solutions to a wide range of complex problems
Manage multiple projects concurrently
Promote collaboration a positive work environment and teamwork including working for consensus and contributing to achievement of team/group goals
Support the advancement of equity inclusion and diversity across the Ontario health system
Here is what you will need to be successful:
Education and Experience
An undergraduate degree in public health health sciences social science business/health administration public policy or a related field is required
A masters degree in public health health sciences social sciences business/health administration public policy or a related field is preferred
Experience working with diverse health system stakeholders including people within health and social services health system experts clinicians technology vendors and health care administrators
Five to eight years of experience including at least two years working within the healthcare sector and leading/enabling largescale strategic projects
Project Management and stakeholder engagement experience
Experience with large scale health system implementations
Experience in survey design and methodology preferred
Experience in facilitating interviews and focus groups then analyzing qualitative data preferred
Person reported measurement experience from patient provider and caregiver perspectives is an asset
Knowledge of population health management and health equity is preferred
Experience synthesizing and applying scientific research/evidence to quality improvement and health system design initiatives
Experience in designing evaluation methodology and tools for data collection is an asset
Experience as a lead who is skilled in selfmanagement leading by example and setting objectives managing expectations and facilitating stakeholder engagement activities across politically sensitive environments
Clinical experience is an asset
Knowledge and Skills
Knowledge of personcentred care principles and PRMs
Knowledge of population health and health equity principles
An understanding of Ontarios health care system including Privacy regulations and relevant legislation is an asset
Demonstrated ability to successfully execute on multiple largescale complex highrisk projects ideally within a crossfunctional structure
Knowledge in project management change management and implementation methodologies and tools. Project Management Professional (PMP) and/or Change Management certification is an asset.
Familiarity with experience measurement strategies including surveys interviews and focus groups
Ability to develop relationships with key stakeholders to establish trust credibility and respect and clearly articulate key messages that resonate across different stakeholder groups and audiences
Excellent writing skills including the ability to prepare briefing notes reports and business presentations
Excellent oral skills including ability to create and deliver effective presentations and answer questions
Collaborative leadership style with the ability to work in a multidisciplinary team environment.
Ability to contribute to a positive supportive work environment and corporate culture
High degree of emotional intelligence and strong interpersonal skills
Ability to work independently in a highly organized and selfdirected manner with minimal supervision.
Ability to prioritize and effectively anticipate and respond to risks and issues as they arise.
Experience analyzing and defining problems evaluating alternatives finding solutions and making decisions.
Ability to work well under pressure and use good judgment in assessing difficult situations.
Comfortable working in a dynamic fastpaced environment with a degree of uncertainty or ambiguity
Location:Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
#LIMR1
Employment Type:
Temporary (Fixed Term) Full timeContract Length:
12 Month(s)Salary Band:
Band 6External Application Deadline Date:
March 28 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Employment Type
Full-Time
