Assessing Specialist - National Locations
Assessing Specialist - National Locations
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Job Description
Assessing Specialist National Locations
Job No: 675598
Brisbane Inner Suburbs & CBD Adelaide Hobart Rest of TAS Melbourne Inner Suburbs & CBD Various
Max Term Full Time
Home Insurance
Pay Band 4
Assessing Specialists
- 12Month Contracts x 5
- National Locations WA QLD SA TAS VIC
Assessing Specialist
Ready to kickstart your careerYou will be responsible for supporting our National Home Claims Assessing team to deliver a Best in Class Claims experience for our internal claims team business partners and customers.Thisrole will suit a team member with Trade Assessing and Leader experience where you have provided coaching technical support facilitation and have a strong background in Claims. You will be a team player who can work autonomously and plan their workloads with minimal direction as well as working in a team environment supporting your peers where required to achieve team goals.
Heres what youll do:
- Contribute to continuous development and uplift of capabilities across Assessing and Supply Chain
- Deliver professional and brilliant service when interacting with internal and external Assessors Building Coordinators Supply Chain and other stakeholders in line with Suncorps excellence standards and principles
- Provide relevant technical advice that balances customer needs with business outcomes
- Develop plans and materials to deliver tailored workshops coaching and training programs that drive consistency best in class and a brilliant customer experience
- Provide technical and operational business support where required on projects as an Assessing SME including feedback on proposed technical changes PDS changes and process change
- Support Onboarding and facilitating induction training including high support for new recruits
- Regularly review and communicate business practices ensuring national consistency governance and process standards are met
- Proactive risk management and compliance with industry standards
Heres what youll bring:
- Claims insurance experience and/or Claims Assessing experience
- Experience within the Building trade (desired)
- Strong ability to interpret policies and to determine the correct policy response
- Capability to use different technology/systems
- Highly developed organisational and time management skills
- Proven performer in customer service roles
- Skilled in analysis problem solving decision making and negotiation skills
- Strong coaching and mentoring skills
- Established stakeholder and relationship management
What we can offer you:
- Company Car
- Hybrid work location WFH On Road and Office (CBD location)
- Supportive Team: Join a collaborative team that drives us forward with colleagues and Leaders who will support you along the way.
- Attractive Discounts: Unlock substantial savings on retail banking and insurance products across our brands (including Suncorp AAMI Shannons Apia and GIO).
- Community Impact: Make a difference through donation matching and volunteer leave.
- Prioritise Wellbeing: Benefit from our comprehensive employee assistance program and dedicated employee council.
Check out our full list of benefits on ourEmployee Benefits page. Your brighter future starts here.
About Us:
Join the Suncorp Group family where innovation meets excellence. Were not just a team; were a driving force in insurance and beyond. Named Large General Insurance Company of the Year were all about simplicity peace of mind community support and a great team orientated working environment. Your careers acceleration is fuelled by our customerobsession and unwavering support at every turn.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Employment Type
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